Plant Production Quality Engineer

Faurecia Services Groupe; Portugal; Presencial; EUR 30 000 - 50 000; Tempo integral

Resumo da oferta

Faurecia Services Groupe is looking for a Quality UAP responsible for ensuring product quality and customer satisfaction in São João da Madeira. This role involves validating products, defining quality criteria, managing customer complaints, and promoting health and safety practices. The ideal candidate has a degree in Chemical Engineering, 2-3 years of experience, strong communication and coaching skills, and a focus on customer satisfaction. English proficiency is required.

Qualificações

• 2-3 years of experience in a similar position within an industrial environment.
• Fluent in English.

Responsabilidades

• Validate new products or modifications according to customer quality requirements.
• Define quality criteria with production teams.
• Manage customer complaints through 8D and action plans.
• Coordinate audits within the UAP.
• Ensure compliance with Health, Safety, and Environment policies.

Conhecimentos

Knowledge of quality tools and methodologies

Communication skills

Interpersonal skills

Coaching skills

Customer satisfaction orientation

Formação académica

Degree in Chemical Engineering or similar

Descrição da oferta de emprego

Division: FAS DIV EUROPE SYSTEM DIVISION

Job Location: SAO JOAO DA MADEIRA ACCESSORIES

Job Description

Forvia, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

The Quality UAP is responsible to ensure quality of the produce parts and customer satisfaction. The main missions of the role are:

• Validate with production teams a new product or product modifications according to customer quality requirements;
• Participate in defining quality criteria (internal and client’s criteria);
• Participate with the customer relationship in the follow up the complaints/alerts through 8D and the correspondent action plan;
• Establish the necessary links with support functions to ensure the quality of the produce parts and coordinate non quality cost reduction action plan within the UAP (scrap; CNQ; sorting);
• Support the follow and coaching of the QRCI UAP or line and ensuring the effectiveness;
• Support the training and validation of the line operators in the self-control level as well as the operators of the final inspection workstations;
• Coordinate UAP’s audits;
• Promote and ensure best practices in terms of Health, Safety and Environment respecting the Plant and Group policy;
• Respect and ensure in his/her daily approach the correct and fully implementation of the Faurecia code of management (Business Planning, Business Execution, Performance Management & People Development, Business Ethics).

Your profile and competencies to succeed

The ideal candidate will have/be:

Minimum education level: Degree in Chemical Engineering or similar

Experience: Ideally minimum 2-3 years of experience in a similar position within industrial environment

Skills and competencies:

• Good knowledge of quality tools and methodologies;
• Languages: English required;
• Strong Customer satisfaction orientation;
• Above average communication skills and interpersonal skills;
• Coaching skills;
• Correspondent Faurecia LCM competencies;
• Knowledge of the civil responsibility of the producer.