Partner Success Manager

TD SYNNEX; Porto; Híbrido; EUR 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Competitive compensation

Resumo da oferta

TD SYNNEX is seeking a Partner Success Manager in Portugal, Porto, to oversee Learning Partner Programs and drive partner enablement and growth. You will recruit and manage partner relationships, coordinate onboarding and training, and monitor program effectiveness across regions. Hybrid work model offered.

Candidate should have 3+ years in customer or partner management, strong English communication, and cross-functional collaboration skills to support vendor and partner initiatives.

Qualificações

• 3+ years in customer, education success or partner management.
• Experience coordinating with Learning Partners and instructors.
• Strong written and verbal English communication.

Responsabilidades

• Act as SME for Learning Partner Programs and ensure compliance.
• Build and maintain relationships with Learning Partners and instructors.
• Support partner enablement, onboarding, training, and account management.
• Drive partner growth through recruitment and performance management.
• Assist partners in achieving business objectives and delivery of training.
• Coordinate partner engagement activities, events, and education opportunities.
• Monitor program performance and support continuous improvement.
• Manage partner systems access, subscriptions, licensing, and operations support.
• Promote program awareness with marketing and customer leads.
• Maintain accurate partner data, forecasts, capacity planning.

Conhecimentos

Partner management

Cross-functional

Communication

English fluency

Travel willingness

Descrição da oferta de emprego

Why choose TD SYNNEX

As a Fortune 500 global company operating in over 100 countries, TD SYNNEX values its diverse workforce of 24,000 employees . As the world's largest IT distributor, our mission is to deliver top-class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way.

About the Role

The Partner Success Manager will develop and oversee a group of Learning Partners who provide strategic learning and training services to customers within Learning Community. In this role, you will manage all aspects of Vendor Learning Partner Programs including: new partner recruitment, monitor partner adherence to program requirements, manage day-to-day partner requests, assist with partner support during the authorization and legal agreement process, provide partner training and enablement, connect partners with engagement opportunities, oversee the Vendor Learning Partner business model transformation, as well as monitoring partner success and overall program effectiveness.

Key Responsibilities

• Act as the subject matter expert for Learning Partner Programs and ensure compliance with program requirements.
• Build and maintain strong relationships with Learning Partners, instructors, and key stakeholders.
• Support partner enablement, onboarding, training, and ongoing account management.
• Drive partner growth through recruitment, development, and performance management.
• Assist partners in achieving business objectives and delivering high-quality training services.
• Coordinate partner engagement activities, events, and regional education opportunities.
• Monitor program performance, provide recommendations, and support continuous improvement.
• Manage partner systems access, subscriptions, licensing, and operational support.
• Promote program awareness and provide marketing and customer lead support.
• Maintain accurate partner data, forecasts, and capacity planning models.

What We're Looking For

• Minimum 3+ years in customer or education success or partner management
• Effective at working cross-functionally to support the Vendor and partner initiatives and priorities
• Ability to manage and deliver against goals of a small-scale project
• Negotiation and relationship management experience at an executive level
• Exceptional written and verbal communication skills; mastery of the English language
• Proactive, self- directed, and results-oriented
• Able to work independently and remotely, with a focus on partner success
• Must be willing and able to travel 2-3 times annually to partner or Vendor events

Why You'll Love Working With Us

• Competitive compensation and benefits package.
• Clear career development opportunities in a global organization.
• Hybrid work model.
• Inclusive culture where every voice is valued.
• Ready to grow your career in a global tech leader?

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.