OSS Architect

Capgemini Engineering; Évora; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Health and life insurance

Referral program with bonuses

Great office locations

Job summary

Capgemini Engineering in Portugal seeks an OSS Architect to lead design, evolution, and implementation of OSS within complex telecom environments. You will define architecture strategies for service fulfilment, assurance, and orchestration, collaborating with stakeholders, system integrators, and vendors.

You will contribute to transforming telecom operations, with opportunities to travel for extended stays of up to 3 months in Sweden.

Qualifications

• Bachelor's or Master's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field.
• Proven experience in OSS architecture, design, and implementation within telecommunications environments.
• Strong knowledge of telecom operational processes and service lifecycle management.
• Experience with service fulfilment, inventory management, orchestration, and ITSM platforms.
• Experience in large-scale system integration projects with multi-vendor environments.

Responsibilities

• Lead the architecture, design, and implementation of OSS platforms supporting telecom operations.
• Define and evolve OSS target architectures aligned with business and operational requirements.
• Ensure seamless OSS/BSS integration across network domains and operational support systems.
• Support service fulfilment, inventory management, orchestration, ITSM, and SLA management.
• Design and enhance service assurance capabilities including monitoring and analytics.
• Identify automation opportunities and coordinate delivery with vendors and SI partners.
• Support testing, acceptance, and operational readiness activities.
• Produce architecture documentation, solution designs, and technical guidelines.

Skills

OSS architecture

Telecommunications

Stakeholder management

Agile delivery

Communication

Education

Bachelor's/Master's in Telecommunications Engineering/CS/IS

Tools

ITSM platforms

OSS/BSS integration

Job description

CAPGEMINI ENGINEERING

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

As an OSS Architect, you will lead the design, evolution, and implementation of Operations Support Systems (OSS) within complex telecommunications environments. You will be responsible for defining OSS architecture strategies that enable service fulfilment, service assurance, orchestration, and operational excellence across telecom networks.

Working closely with business stakeholders, network engineering teams, operations teams, system integrators, and technology vendors, you will help deliver scalable, resilient, and future-proof OSS solutions that support telecom transformation and modernization initiatives.

Key responsibilities include:

• Lead the architecture, design, and implementation of OSS platforms supporting telecom operations.
• Define and evolve OSS target architectures aligned with business and operational requirements.
• Ensure seamless integration between OSS, BSS, network domains, and operational support systems.
• Support service fulfilment, inventory management, orchestration, ITSM, and SLA management initiatives.
• Design and enhance service assurance capabilities, including monitoring, analytics, fault management, and service quality management.
• Identify opportunities for process automation and operational optimization.
• Coordinate solution delivery with technology vendors, system integrators, and internal stakeholders.
• Support testing, acceptance, and operational readiness activities.
• Produce and maintain architecture documentation, solution designs, procedures, and technical guidelines.
• Contribute to telecom transformation and modernization programs.

YOUR PROFILE

• Bachelor's or Master's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field.
• Proven experience in OSS architecture, design, and implementation within telecommunications environments.
• Strong knowledge of telecom operational processes and service lifecycle management. Hands-on experience with service fulfilment, service assurance, inventory management, orchestration, and ITSM platforms.
• Strong understanding of OSS/BSS integration architectures and operational models.
• Experience working on large-scale system integration projects and within multi-vendor environments.
• Excellent stakeholder management, communication, and problem-solving skills.
• Experience working in Agile delivery models and transformation programmes is highly desirable.
• Knowledge of TM Forum frameworks, including eTOM, SID, and Open APIs.
• Experience producing architecture documentation, including HLDs, LLDs, and solution designs.
• Professional English level (C1).
• Telecom industry experience is mandatory.
• Availability for business travel, including medium-term assignments involving extended stays of up to 3 months in Sweden.

What You’ll Love About Working Here

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work life balance.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Access valuable training and certifications in cutting edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.