Order Manager - Italian Speaker (m/f/d)

Siemens; Amadora; Híbrido; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid model

Home office budget

Health insurance

Learning platforms

Volunteer initiatives & partner perks

Resumo da oferta

Siemens Global Business Services in Portugal seeks an Italian-speaking Order Processor to manage sales and purchase orders across ERP systems. You will communicate with customers and Siemens units, ensuring accurate order processing and high customer satisfaction.

The role requires C2 Italian, basic English, SAP familiarity, and strong MS Office skills. A hybrid work setup is offered with opportunities for professional growth within Siemens.

Qualificações

• Proficiency in Italian at C2 level is mandatory.
• Basic English is required for communication with delivery centers.
• SAP knowledge (MM/FI/SD) is a plus.
• Proficiency with Siemens IT tools and MS Office.
• Service-oriented, customer-facing mindset and strong communication skills.
• Attention to detail and the ability to multi-task.
• Strong work ethic aligned with Siemens values.

Responsabilidades

• Be responsible for a group of customers and manage Sales and Purchase Orders.
• Book sales orders within the ERP system.
• Follow up on work-in-progress orders and deliveries.
• Clarify order discrepancies with business units and customers.
• Handle inquiries from customers and business units regarding Sales Orders.
• Act as interface between customer and Siemens units/warehouse/factories.
• Ensure high quality communication to guarantee customer satisfaction.

Conhecimentos

Italian language (C2)

English (basic)

Customer service mindset

Strong communication

Multitasking

Problem-solving

Strong work ethic

Ferramentas

SAP MM/FI/SD

Siemens IT tools

Microsoft Office

Descrição da oferta de emprego

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology - with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here!

Discover our purpose, culture, and what makes GBS unique! Check out here!

Are you ready to be part of the change? Come join us!

Your mission will be...

• Be responsible for a group of customers and manage Sales and Purchase Orders;
• Booking of sales orders within system ERP;
• Follow up "work in progress" orders, deliveries;
• Clarify order discrepancies with business units and customers;
• Manage questions from customers and business unit with respect to Sales Orders;
• Act as interface between customer and Siemens business units/warehouse/factories;
• Ensure high level quality in all communication on behalf of Siemens with end customer in order to guarantee their satisfaction.

We are looking for someone with...

• Mandatory: Proficiency in Italian- minimum C2 level (able to communicate freely with customers and sales managers);
• Basic knowledge of English is required to communicate with Siemens delivery centers;
• SAP knowledge (Module MM/FI, - SD) will be a plus;
• Enjoy working with several Siemens specific IT tools;
• Good knowledge of Microsoft Office (Outlook, Excel, Word);
• Service Attitude, customer oriented and problem-solving mindset;
• Strong communication skills (both orally and writing);
• Your accuracy and ability to multi-task will help make you a success;
• Strong work ethic - we are always acting in name of Siemens.

What We Offer

• Belong & Innovate: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.
• Flexibility that Works: Hybrid model, flexible hours, and a home office budget - because balance fuels performance.
• Health & Well-being: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
• Grow Without Limits: Access world-class learning platforms, mentoring, and continuous development opportunities.
• Purpose & Perks: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.

#Siemens

Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!