Operations Specialist

Amplemarket; Portugal; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Annual Company Trip

Job summary

Amplemarket is seeking an Operations Specialist to bridge business operations and strategic finance. You’ll work closely with founders, Finance, RevOps, Sales, CSM and Product on end-to-end projects that impact the company’s growth.

The role suits someone with several years of operating experience who wants broad exposure across the company. You will lead initiatives across business operations, strategic finance and cross-functional projects, owning scoping, data modeling and execution with a

Qualifications

• 3-5 years in business operations, strategy & operations, strategic finance or similar analytical role.
• Hands-on experience in operations and finance with delivered projects and financial models.
• Advanced spreadsheet skills (Google Sheets or Excel).
• Working SQL and a BI tool to build dashboards yourself.
• SaaS metrics: ARR, NRR, churn, CAC, payback, gross margin.
• Structured problem solving: break questions into a plan, find data, and make a recommendation.
• Strong written and verbal English communication; present findings to founders and non-technical teams.
• You persuade through data and analysis.
• Manage multiple projects with ownership and attention to detail.

Responsibilities

• Structure project roadmaps, scope and milestones, and drive projects to completion.
• Clean, combine and model data from across the business for scalable insights.
• Build and maintain leadership dashboards and ensure numbers are accurate.
• Build data models surfacing opportunities and risks.
• Benchmark best practices and translate them into recommendations.
• Identify improvements and own execution through to results.
• Maintain and evolve rolling forecast and growth models (ARR, retention, headcount).
• Support investor/board reporting: KPI definitions, monthly updates and analysis.
• Build pricing analyses, deal-desk and unit economics for new products.
• Run cost/spend reviews across vendors, tooling and payments; identify savings.
• Lead cross-functional initiatives from scoping to rollout.
• Manage stakeholders and drive alignment on decisions and timelines.
• Partner with RevOps, Sales, Customer Success, Product, People and Legal.
• Document processes and create playbooks and tools for teams to run without you.

Skills

Advanced spreadsheets

SQL

BI tools

Data modeling

Project ownership

Stakeholder management

English communication

Tools

Looker

Metabase

Tableau

Excel

Google Sheets

Job description

Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore.

In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this.

Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.

As an Operations Specialist, you'll sit at the intersection of business operations and strategic finance.

This is a hands-on individual contributor role. You'll work closely with the founders, Finance, RevOps, Sales, Customer Success and Product. It suits someone who has a few years of operating experience, wants broad exposure across the company, and likes owning work end to end.

You will:

Business Operations

• Structure project roadmaps, scope and milestones, and drive projects to completion
• Clean, combine and model data from across the business so insights hold up at scale
• Build and maintain leadership dashboards, and make sure the numbers are right
• Build data models that surface opportunities and risks
• Benchmark best practices and turn them into recommendations
• Identify improvements, recommend a course of action, and own its execution through to results

Strategic Finance

• Maintain and evolve the company's rolling forecast and growth model, including ARR, retention and headcount drivers
• Support investor and board reporting: KPI definitions, monthly updates and the analysis behind them
• Build pricing and packaging analyses, deal-desk and pricing calculators, and unit economics for new products
• Run cost and spend reviews across vendors, tooling and payments, identify savings and cash allocation opportunities, and implement them

Cross-functional projects

• Lead company-level initiatives that don't sit neatly in one team, from scoping to rollout
• Manage multiple stakeholders, gather input and drive alignment on decisions and timelines
• Act as a partner to RevOps, Sales, Customer Success, Product, People and Legal on operational and commercial projects
• Document processes and build the playbooks and tools that let other teams run them without you

Who we're looking for:

• 3-5 years of experience in business operations, strategy and operations, strategic finance, consulting, investment banking or a similar analytical role
• Hands-on experience in both operations and finance: you've owned operational projects and built financial models that were used to make real decisions
• Advanced spreadsheet skills (Google Sheets or Excel)
• Working SQL and experience with a BI tool (Looker, Metabase, Tableau or similar) to build dashboards yourself
• Solid understanding of SaaS metrics: ARR, NRR, churn, CAC, payback, gross margin
• Structured problem solving: you can break an ambiguous question into a plan, find the data, and land on a clear recommendation
• Strong written and verbal communication in English; you can present findings to founders and to non-technical teams
• You persuade people to your point of view through data and analysis
• Comfortable managing several projects and stakeholders at once, with high ownership and attention to detail

Nice to have:

• Experience at a high-growth B2B SaaS startup
• Exposure to US and European operations
• Comfort using AI tools to automate analysis, reporting and recurring workflows

A little more about Amplemarket:

• We are a post-Series A start-up
• We are backed by YCombinator
• Fast growing startup with product market fit
• Annual Company Trip in a secret location
• and more

Amplemarket is committed to creating an inclusive employee experience for all.

Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself.