Onsite System Engineer

Dell Inc.; Lisboa; Presencial; EUR 38 000 - 58 000; Tempo integral

Resumo da oferta

Dell Technologies is seeking an Onsite Service Engineer for our Field Service team in Sines, Portugal. This role involves taking technical skills to customer sites to perform maintenance, troubleshooting and repair, ensuring seamless on-site IT support and responsive service delivery.

You will be designated as Onsite Service Engineer (OVE) and perform break-fix activities based on Dell remote support guidance, working with local customers to resolve issues efficiently.

Responsabilidades

• Resolve customer issues with on-site support, applying technical expertise and diagnostics.
• Perform break-fix activities following Dell remote guidance.
• Collaborate with Field Service team to maintain customer IT operations on-site.

Descrição da oferta de emprego

Onsite Service Engineer - Sines

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Onsite Service Engineer on our Field ServiceTeam in Sines, Portugal.

What you’ll achieve

As a Onsite Service Engineer, you will apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support.

You will:

Be designated as Onsite Service Engineer (OVE) who performs break fix activities based on Dell remote support guidance.