Onsite System Engineer

Dell Technologies Inc.; Lisboa; Presencial; EUR 22 000 - 34 000; Tempo integral

Resumo da oferta

Dell Technologies Inc. in Sines, Portugal is seeking an Onsite Service Engineer to join our Field Service Team. You will apply technical expertise to resolve customer IT issues on-site, ensuring seamless support at customer locations and collaborating with designers, solution managers and sales specialists to deliver effective solutions.

This role focuses on break-fix activities, remote guidance, and maintaining high service quality across customer environments in Portugal.

Responsabilidades

• Apply technical expertise to resolve customer issues on-site.
• Perform break-fix activities following Dell remote support guidance.

Descrição da oferta de emprego

Onsite Service Engineer - Sines

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Onsite Service Engineer - Sines

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Onsite Service Engineer on our Field Service Team in Sines, Portugal.

What you'll achieve

As a Onsite Service Engineer, you will apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support.

You will:

Be designated as Onsite Service Engineer (OSE) who performs break fix activities based on Dell remote support guidance.