Online Consultant - Part Time

Oman OnlineConnect; Almada; Teletrabalho; EUR 12 000 - 14 000; Tempo parcial

Resumo da oferta

Oman OnlineConnect is seeking an Online Consultant to provide virtual support and assistance to clients across online platforms. The role is part-time and remote, offering flexibility in schedule and location.

You will answer inquiries, resolve issues, and promote products or services while maintaining a professional, customer-friendly approach. Experience in customer service and strong communication are essential.

Qualificações

• Previous experience in customer service or a related field.
• Excellent written and verbal communication skills.
• Ability to multitask effectively across multiple channels.

Responsabilidades

• Responding to customer inquiries and providing accurate information about products or services.
• Resolving customer complaints or issues in a timely and professional manner.
• Promoting products or services to potential customers.
• Maintaining a positive and professional attitude at all times.
• Ensuring excellent customer satisfaction through effective communication and problem-solving skills.

Conhecimentos

Excellent communication

Multitasking

Customer service

Online platforms

Ferramentas

Live chat platforms

Email

Social media

Descrição da oferta de emprego

As an Online Consultant you will be responsible for providing virtual support and assistance to clients through various online platforms Your main duties will include answering customer inquiries resolving issues and concerns and promoting products or services This is a part-time position that offers flexibility in terms of schedule and location as the job can be done remotely To excel in this role you must have excellent communication skills and the ability to multitask effectively You should also have prior experience in customer service or a related field As this is an online position you must have your own visa and be legally allowed to work in Almada This is an urgent job opening that offers a competitive salary of 1300$ per month Please note that this is a part-time position without accommodation provided

Key Responsibilities

• Responding to customer inquiries and providing accurate information about products or services
• Resolving customer complaints or issues in a timely and professional manner
• Promoting products or services to potential customers
• Maintaining a positive and professional attitude at all times
• Ensuring excellent customer satisfaction through effective communication and problem-solving skills

Requirements

• Previous experience in customer service or a related field
• Excellent communication skills both written and verbal
• Ability to multitask effectively and handle multiple customers at once
• Familiarity with online platforms such as chat email and social media
• Must have your own visa and be legally allowed to work in Almada
• Proficiency in other languages is a plus