Ocean Logistics Operations Expert

Nestlé S.A.; Linda-a-Velha; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Meal allowance card

Flex Benefits

Nestlé Club discounts

Free coffee

Company equipment

Medical support

Job summary

Nestlé Business Solutions (NBS) in Portugal is seeking an Ocean Logistics Operations Expert to oversee end-to-end ocean shipment performance, ensuring on-time and visible stock delivery.

The role involves monitoring transport milestones, coordinating loading with export teams, and partnering with Markets, suppliers, shippers, and Global Logistics Procurement to resolve issues and drive service excellence. A technical university degree and 5 years in freight forwarding are required.

Qualifications

• Technical university degree required.
• 5 years of freight forwarding or shipping experience.
• Knowledge of physical logistics.
• Supply chain project management experience.
• Experience working with providers.
• Advanced English; Spanish a plus.

Responsibilities

• Manage the ocean transport monitoring process (Track & Trace).
• Ensure timely resolution of exceptions in ocean shipments.
• Maintain data accuracy in Ocean Platform and dashboards.
• Coordinate loading dates with export team and track containers to POL.
• Monitor shipments for deviations and update ETAs.
• Oversee arrival notices and handle COD requests.
• Ensure platform performance against SLAs and business continuity.
• Support health checks and drive continuous improvement initiatives.

Skills

Freight forwarding

Shipping

Logistics

Project management

Provider management

English (Advanced)

Education

Technical university degree

Job description

Full-time/Hybrid Work:2 days per week at the office (aligned with our current Policy)

About us

Nestlé Business Solutions (NBS)is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital &Social Media, CRMand Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The Ocean Logistics Operations Expert oversees end‑to‑end ocean shipment performance, ensuring timely, efficient, and visible stock delivery by continuously monitoring transport milestones, optimizing the use of shipment management systems, and partnering closely with Markets, suppliers, shippers, carriers, and Global Logistics Procurement to proactively resolve issues and drive service excellence.

A day inthe life of...

• Manage the team in enhancing the transport monitoring (Track & Trace) process
• Ensure timely resolution of exceptions throughout ocean transport
• Safeguard data accuracy in the Ocean Platform and Dashboard to maintain full visibility for Markets
• Coordinate loading dates with the export team and track containers from loading point to POL
• Monitor shipments for deviations, update ETAs when required, and inform Markets accordingly
• Manage arrival notices, follow‑up on empty container returns, and handle COD (change of destination) requests when needed
• Oversee platform performance against SLAs while ensuring business continuity
• Support operational tasks, conduct health checks, and drive continuous improvement initiatives

What will make you successful

• Technical university degree
• 5 years of experience in freight forwarding or shipping lines (import/export)
• Knowledge of physical logistics
• Supply Chain project management experience
• Experience working with providers
• Advanced English (Spanish is a plus)

What we offer

• Development ofexpertisein Nestlé’s Shared SolutionsBusiness
• Immersion in a culturally diverse team
• Local andinternationalexposure
• Flexible working environment
• Engagement andwellbeingactivities
• Competitive salary and annual bonus according to your performance
• Mealallowancecard
• FlexBenefits -at NBS you canchoosewhat benefits are more suitable for you
• Make part of the Nestlé Club and getdiscountinseveral partners
• Free coffee (and good coffee) at the office
• Shop withspecial discountsfor employees
• Company equipment according to professional needs
• Medicalsupport available at theoffice
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career