O2C (Order-to-Cash) Specialist

Sodexo; Matosinhos; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Health & Life Insurance

Meal allowance

Extra vacation day

Multicultural projects

Team wellbeing activities

Job summary

Sodexo is seeking an O2C Specialist in Portugal to support Order to Cash processes within Sodexo Business Services. You will collect data for invoicing, generate invoices, manage credits, and post accruals while addressing billing queries from internal and external stakeholders.

You will also handle revenue control, general ledger reconciliations, SAP postings, and bank reconciliations, ensuring accuracy, data integrity, and compliance.

Qualifications

• Relevant professional experience
• Good Accounting/Financial knowledge (Degree it`s an advantage)
• Knowledge of English (verbal and written)
• Pro-active, responsive and action orientated
• Ability to work under pressure
• Good communications skills
• Team player

Responsibilities

• Collect and validate billable data for invoicing purposes.
• Generate and issue invoices, credit notes, and customer rebates.
• Post accruals for unbilled revenue.
• Manage invoice and credit note uploads through customer portals.
• Resolve billing-related queries from internal and external stakeholders.
• Ensure data accuracy and identify opportunities for process improvements.
• Perform revenue control activities and variance analysis.
• Investigate discrepancies in financial transactions and account balances.
• Liaise with Local Finance Teams and Site Managers to resolve variances.
• Perform General Ledger and Vendor Account reconciliations.
• Manage journal postings in SAP.
• Monitor badge-related controls and financial exceptions.
• Resolve unidentified payments and account discrepancies.
• Ensure data integrity and compliance with financial controls.
• Support continuous improvement initiatives and stakeholder management.

Skills

English proficiency

Accounting knowledge

Communication

Team player

IT skills (Word/Excel)

Pressure management

Proactive / responsive

Job description

In 1966, in Marseille, Pierre Bellon laid the foundations of what would become Sodexo, guided by a simple yet powerful idea: improving everyday life through services that truly matter.

Today, Sodexo is a global leader in Food and Services, supporting people at every moment of life, at work, in schools, hospitals and communities. With 426,000 colleagues across 43 countries, we serve 80 million consumers every day, generating €24.1 billion in revenues. Our growth goes hand in hand with social and environmental responsibility, driven by our purpose: to create a better everyday for everyone and build a better life for all.

About Sodexo Business Services (SBS)

Portugal is no exception! Seven years ago, we established Sodexo Business Services (SBS), our shared service center. Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and ensuring business growth.

Join Us!

We are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.

O2C Specialist

What will you do?

The activities within the remit of the O2C team include:

• Collect and validate billable data for invoicing purposes.
• Generate and issue invoices, credit notes, and customer rebates.
• Post accruals for unbilled revenue.
• Manage invoice and credit note uploads through customer portals.
• Resolve billing-related queries from internal and external stakeholders.
• Ensure data accuracy and identify opportunities for process improvements.

One Site Cash Application

• Perform revenue control activities and variance analysis.
• Investigate discrepancies in financial transactions and account balances.
• Liaise with Local Finance Teams and Site Managers to resolve variances.
• Perform General Ledger and Vendor Account reconciliations.
• Manage journal postings in SAP.
• Monitor badge-related controls and financial exceptions.
• Resolve unidentified payments and account discrepancies.
• Ensure data integrity and compliance with financial controls.
• Support continuous improvement initiatives and stakeholder management.

Cash Application & Bank Reconciliations

• Allocate and apply customer payments accurately.
• Perform customer account reconciliations and unapplied cash analysis.
• Reconcile invoices, credit notes, and bank transactions.
• Manage payment allocations, clearing activities, reversals, and resets.
• Process direct debits, refunds, cheques, and intercompany postings.
• Reconcile credit card payments and bank statements.
• Manage manual payments and banking-related exceptions.
• Support audits and ensure compliance with internal controls.

Credit & Collections

• Manage customer portfolios and follow up on outstanding receivables.
• Execute collection activities, including reminders, dunning letters, and collection calls.
• Investigate and resolve payment disputes and invoice-related issues.
• Monitor AR Aging reports and analyze overdue balances.
• Engage with customers to secure timely payments and reduce aged debt.
• Process write-offs and customer refunds in accordance with company policies.
• Support credit risk assessments and customer account reviews.
• Participate in credit committee meetings and debt review discussions.
• Manage escalations and maintain relationships with key and strategic customers.

What you'll need to succeed?

• Relevant professional experience
• Knowledge on verbal and written English
• Strong command of verbal and written English
• Good Accounting/Financial knowledge (Degree it`s an advantage)
• Proven track record of achieving KPI’s
• Good communications skills
• Team player
• Good IT skills including Word/Excel
• Language requirements (applicable in some countries)
• Pro-active, responsive and action orientated
• Ability to work under pressure
• A focus on quality and alignment to Sodexo’s values

What we have to offer you?

• Health & Life Insurance;
• Meal allowance paid in Meal Card;
• Additional Days off: extra vacation day, employee’s birthday, volunteering day;
• Opportunity to grow professionally inside the Company;
• Possibility to participate in multicultural projects;
• Several internal activities aiming to promote our team´s wellbeing.

Learn more about Sodexo: YouTube - Sodexo.

Diversity & Inclusion Statement

Sodexo is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit.

We respect your privacy. Your personal data will be used exclusively for recruitment purposes, processed under GDPR regulations, and treated confidentially. For further details, contact [e-mail].