O2C Analyst — Drive Cash Flow For A Global Team

Air Liquide Europe Business Services; Viseu; Sur place; EUR 20 000 - 28 000; Plein temps

Résumé du poste

Air Liquide Europe Business Services (ALEBS) in Portugal is seeking a finance professional to support cash flow management, credit control, and customer account analysis within the AMEI region. You will liaise with local teams to ensure timely payments and efficient order processing, contributing to the company’s financial health.

The role requires 1+ year of experience in a similar function, a degree in Accounting/Finance, and fluency in English with additional language skills highly valued in

Qualifications

• Degree in Accounting/Finance/Management/Economy is a valuable asset.
• More than 1 year of professional experience in a similar function.
• Experience in a Global Business Services Center is a strong advantage.
• Working experience in a fast-paced multinational company is highly desirable.
• Intermediate to professional fluency in English; additional language skills are a must.

Responsabilités

• Drive cash flow management by analyzing and following up on customer accounts to guarantee on-time payment collection.
• Resolve customer queries swiftly to prevent overdue invoices and act as liaison with local teams.
• Manage and analyze diverse customer accounts portfolios within AMEI region.
• Conduct investigations to establish credit limits and support defining optimal customer contracts.
• Reduce Days Sales Outstanding (DSO) and overdue documents to improve financial health.
• Handle Write-Offs and Bad Debts recommendations with the Legal department.
• Process customer refund requests and ensure smooth sales order releases.
• Collaborate with Billing to resolve invoicing issues and issue accurate statements and dunning letters.

Connaissances

Finance knowledge

English fluency

Multilingual capability

Formation

Bachelor's degree in Accounting/Finance/Management/Economy

Description du poste

Be part of the ALEBS Evolution: Accelerate Innovation, Empower People Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a global powerhouse. Over the past years, we have become the beating heart of Air Liquide's operational success, driving efficiency and excellence across the globe.

Why Join Us ? We don't just offer a job;

we offer a seat at the forefront of the future.

Our mission is clear:

Operational Excellence: We are pioneering the next era of business services by re‐engineering and automating processes with RPA and Generative AI.

Our DNA of Care: We believe that high performance thrives in a culture of wellbeing. We prioritize your physical and mental health.

Future‐Leader Engine: With our "Grow with GBS" initiative, we don't just hire talent—we groom the future leaders of the Air Liquide Group.

Who We Are: We are a vibrant community of 439+ experts representing 33 nationalities. From Europe to Africa, the Middle East, and India, our diversity is our greatest asset. When you join ALEBS, you aren't just joining a service center;

you are joining aglobal movement where innovation meets humanity.

Ready to accelerate your career in an environment where your impact is felt worldwide? Join ALEBS and grow with us.

How will you CONTRIBUTE and GROW?

Drive critical cash flow management by expertly analyzing and following up on all customer accounts to guarantee on‐time payment collection. Ensure customer queries are resolved swiftly and proactively to prevent overdue invoices. You will act as a key liaison with local teams, ensuring customer orders are managed with prompt efficiency. Your scope will be the fast‐growing AMEI region, placing you at the center of international business operations.

Strategically manage and analyze diverse customer accounts portfolios.

Conduct deep‐dive investigations into customer historical data to accurately establish credit limits and proactively support local teams in defining optimal customer contracts.

Directly impact the company's financial health by actively decreasing Days Sales Outstanding (DSO) and significantly reducing overdue documents.

Engage with Customers through various professional channels to resolve complex financial queries and secure the collection of unpaid invoices.

Formulate and propose necessary Write‐Offs and Bad Debts recommendations to the Legal department.

Efficiently manage and process customer refund requests.

Ensure smooth sales operations by promptly releasing sales orders requested by the Sales team.

Collaborate closely with the Billing department to swiftly resolve intricate invoicing issues.

Perform detailed customer account analysis and issue accurate Account statements and Dunning Letters as required.

Be accountable for achieving challenging yet rewarding monthly collection targets.

Develop and analyze key performance indicators (KPIs) and data to mitigate financial risks and drive substantial business improvements.

A degree in Accounting / Financial / Management / Economy is a valuable asset (Nice to have).

Possess more than 1 year of proven professional experience in a similar function.

Previous experience within a Global Business Services Center is a strong advantage.

Working experience in a fast‐paced multinational company is highly desirable.

Demonstrate intermediate to professional fluency in English (both written and spoken).

Additional language skills is a must and a key differentiator.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.