Cash Collection Analyst

PT11594-ALEBS Air Liquide Europe Business Services (ALEBS), Unipessoal Lda.; Oeiras; In loco; EUR 35.000 - 56.000; Tempo pieno

Descrizione del lavoro

PT11594-ALEBS Air Liquide Europe Business Services (ALEBS), Unipessoal Lda. seeks an accounts receivable specialist to manage collections, respond to customer inquiries, and ensure accurate master data across accounts.

The role requires a technical degree in Accounting/Finance and 4-6 years of experience, with responsibilities including reconciliations, reporting, and collaboration with internal teams in a global environment.

Competenze

• Technical degree in Accounting / Financial / Management / Economy.
• 4-6 years experience in accounting/finance roles.

Mansioni

• Use defined methods to collect receivables according to internal process and customer segmentation.
• Answer calls from customers and provide necessary documentation; identify and solve issues related to accounts receivable.
• Keep track and follow up on claims and litigations; coordinate with departments on resolutions and booking adjustments.
• Analyze customers' credit balances and request corrections and updates; maintain master data consistency.
• Prepare activity reports as defined in procedures; conduct ad hoc analyses and respond to inquiries about customer accounts.

Conoscenze

Accounts receivable

Data analysis

Customer support

Formazione

Accounting / Finance degree

Descrizione del lavoro

Be part of the ALEBS Evolution: Accelerate Innovation, Empower People Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a global powerhouse. Over the past years, we have become the beating heart of Air Liquide's operational success, driving efficiency and excellence across the globe.

Why Join Us?

We don't just offer a job; we offer a seat at the forefront of the future. Our mission is clear: Operational Excellence: We are pioneering the next era of business services by re-engineering and automating processes with RPA and Generative AI. Our DNA of Care: We believe that high performance thrives in a culture of wellbeing. We prioritize your physical and mental health. Future-Leader Engine: With our "Grow with GBS" initiative, we don't just hire talent—we groom the future leaders of the Air Liquide Group.

Who We Are:

We are a vibrant community of 439+ experts representing 33 nationalities. From Europe to Africa, the Middle East, and India, our diversity is our greatest asset. When you join ALEBS, you aren't just joining a service center; you are joining a global movement where innovation meets humanity.

How will you CONTRIBUTE and GROW?

1. Use defined methods to collect receivables according to internal process and customer segmentation. Make arrangements to settle customer accounts and collect amounts due.
2. Answer calls from customers and provide necessary documentation. Identify and solve issues related to accounts receivables. Transfer claims to relevant departments and communicate necessary information and reconcile reciprocal balances.
3. Keep track and follow up on claims and litigations. Follow up with relevant departments on their resolution and on booking adjustments.
4. Analyze customers' credit balances and request corrections and updates. Control customer master data consistency.
5. Prepare activity reports as defined in procedures and conduct ad hoc analysis when required. Respond to inquiries related to customer accounts and document collection efforts.

Are you a MATCH?

• Technical degree in Accounting / Financial / Management / Economy
• 4-6 years experience

Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.