Luxury Concierge Assistant - Guest Experience & Growth

Want More; Braga; On-site; EUR 12,000 - 19,000; Full time

Job summary

Want More in Braga is seeking a dedicated Concierge Assistant to deliver guest-focused service at our luxury hotel. You will greet guests, assist with luggage, provide local information and arrange dining, entertainment and transportation reservations.

The role requires English fluency, strong communication, a friendly demeanor and the ability to stay calm under pressure. You will support the Concierge, handle guest requests, track follow-ups and contribute to an overall exceptional stay.

Qualifications

• Fluent English required.
• Excellent communication and interpersonal skills.
• Ability to stay calm under pressure.

Responsibilities

• Greet guests and assist with luggage.
• Provide local information and recommendations.
• Arrange dining, entertainment and transportation reservations.
• Support Concierge and handle guest requests.
• Track follow-ups and ensure a seamless stay.

Skills

English fluency

Strong communication

Guest-facing service

Calm under pressure

Job description

Want More in Braga is seeking a dedicated Concierge Assistant to deliver guest-focused service at our luxury hotel. You will greet guests, assist with luggage, provide local information and arrange dining, entertainment and transportation reservations. The role requires English fluency, strong communication, a friendly demeanor and the ability to stay calm under pressure. You will support the Concierge, handle guest requests, track follow-ups and contribute to an overall exceptional stay.

Luxury Concierge Assistant - Guest Experience & Growth Braga, Portuguese Republic, PT