Lisbon Online Support Specialist - Part Time - Part Time

Elitehosts; Almada; Presencial; EUR 12 000 - 14 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Accommodation provided

Part-time

Resumo da oferta

Elitehosts in Lisbon is seeking an experienced Online Consultant to join our team. This part-time role focuses on delivering personalized online customer service and helping clients across digital channels.

You will respond to inquiries, resolve issues promptly, and maintain records. You should have at least two years in a similar role, strong communication skills, and familiarity with social media platforms. Accommodation is available for the right candidate.

Qualificações

• Minimum 2 years of experience in a similar role.
• Excellent written and verbal communication.
• Strong knowledge of online customer service and support.
• Familiarity with various social media platforms.
• Ability to work independently and efficiently.
• Strong problem-solving skills.

Responsabilidades

• Engage with clients through online channels to provide personalized assistance.
• Respond to inquiries and resolve issues in a timely manner.
• Maintain accurate records of all interactions with clients.
• Continuously monitor social media platforms for potential issues.
• Collaborate with team members to improve customer satisfaction and service levels.

Conhecimentos

Online customer service

Communication skills

Social media familiarity

Problem solving

Independent work

Descrição da oferta de emprego

We are currently seeking an experienced Online Consultant to join our team in Lisbon.

Responsibilities

Engage with clients through online channels to provide personalized assistance and support. Respond to inquiries and resolve issues in a timely manner. Maintain accurate records of all interactions with clients. Continuously monitor social media platforms for any potential customer service issues or concerns. Collaborate with team members to improve customer satisfaction and service levels.

Requirements

Minimum 2 years of experience in a similar role. Excellent communication skills, written and verbal. Strong knowledge of online customer service and support. Familiarity with various social media platforms. Ability to work independently and efficiently. Strong problem‑solving skills.

Compensation & Other Details

This position is part‑time offering a salary of $1300 per month. Accommodation can be provided for the right candidate. Having a biometric passport is preferred. We welcome applications from candidates of all nationalities. If you have a passion for providing exceptional customer service and are looking for a flexible part‑time opportunity in the beautiful city of Lisbon, then we want to hear from you.