Lisbon Online Consultant | Customer Experience Pro

SeaLink; Lisboa; Presencial; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation provided

Resumo da oferta

SeaLink in Lisbon, Portugal is seeking an Online Consultant to deliver exceptional customer experiences across chat, email and social platforms. You will build strong relationships, understand customer needs and provide personalized solutions while promoting our services.

This contract role includes accommodation for the duration of the assignment. You should have excellent communication, problem-solving skills, and the ability to multitask in a fast-paced online environment.

Qualificações

• Proven work experience as an Online Consultant or similar role.
• Excellent written and verbal communication across channels (chat, email, social).
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Familiarity with online platforms and customer service best practices.

Responsabilidades

• Interact with customers through online channels (chat, email and social media).
• Build relationships by understanding customer needs and providing personalized solutions.
• Resolve customer complaints promptly and professionally.
• Promote SeaLink services and products to potential customers.
• Stay up-to-date with industry trends and offerings.
• Meet or exceed sales goals by engaging with customers.
• Collaborate with team to improve processes and customer experience.

Conhecimentos

Communication

Problem-solving

Multitasking

Customer service

Languages

Ferramentas

CRM tools

Descrição da oferta de emprego

SeaLink in Lisbon, Portugal is seeking an Online Consultant to deliver exceptional customer experiences across chat, email and social platforms. You will build strong relationships, understand customer needs and provide personalized solutions while promoting our services.

This contract role includes accommodation for the duration of the assignment. You should have excellent communication, problem-solving skills, and the ability to multitask in a fast-paced online environment.