Lisbon Junior Network Engineer - Grow in Modern Networking

Claranet limited; Portugal; Teletrabalho; EUR 25 000 - 36 000; Tempo integral

Resumo da oferta

Claranet limited seeks a Network Engineer Junior in Lisbon to join the internal team. You will handle low to medium complexity network incidents, provide L2 support, and assist with VLAN/VPN configurations while maintaining documentation and assisting with upgrades.

Requirements include TCP/IP fundamentals, basic LAN/WAN knowledge, and CCNA (or equivalent). The role involves collaboration with vendors and following ITIL-based processes in a dynamic environment.

Qualificações

• Experience in Network Operations and Support environments.
• Knowledge of TCP/IP networking fundamentals.
• Basic hands-on experience with Cisco, Aruba, HPE or equivalent network technologies.
• Experience working with network monitoring and ticketing tools.
• Understanding of ITIL-based Incident and Change Management processes.
• Ability to create and maintain technical documentation.
• Good communication and customer-facing skills.
• CCNA certification (or equivalent knowledge).

Responsabilidades

• Manage and resolve low to medium complexity network incidents.
• Provide Level 2 (L2) technical support.
• Execute standard operational procedures.
• Perform basic configuration of routers, switches, and firewalls.
• Escalate complex issues to senior engineering teams.
• Maintain and update technical documentation and asset inventories.
• Support software upgrades and maintenance activities.
• Manage basic VLAN, VPN, and network connectivity configurations.
• Utilize monitoring and troubleshooting tools to identify and resolve issues.
• Participate in post-change testing and validation activities.
• Collaborate with vendors and technology partners under guidance.
• Follow established operational processes and procedures.

Conhecimentos

TCP/IP fundamentals

Network Operations

Customer-facing skills

ITIL processes

Technical documentation

CCNA knowledge

Formação académica

CCNA certification (or equivalent knowledge)

Ferramentas

Cisco equipment

Aruba equipment

HPE equipment

Network monitoring tools

Ticketing tools

Descrição da oferta de emprego

Claranet limited seeks a Network Engineer Junior in Lisbon to join the internal team. You will handle low to medium complexity network incidents, provide L2 support, and assist with VLAN/VPN configurations while maintaining documentation and assisting with upgrades.

Requirements include TCP/IP fundamentals, basic LAN/WAN knowledge, and CCNA (or equivalent). The role involves collaboration with vendors and following ITIL-based processes in a dynamic environment.