Lead Operations Engineer — Hybrid (Lisbon) & Automation

Team-IT; Lisboa; Híbrido; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Life and personal accident insurance

Discounts and benefits

Telecommunications plan

Descripción de la vacante

Sotecnisol S.L. is seeking an IT Operations Leader to guide the Operations Engineering team in Lisbon. You will oversee L2 Production Support, incidents, and changes, while optimizing batch processing and CMDB maintenance. You’ll drive automation using Ansible, Jenkins, and GitLab CI/CD, and strengthen monitoring with Dynatrace, Zabbix, and Prometheus.

Advanced French is required, and the role is hybrid in Lisbon, with a comprehensive benefits package including health and life insurance.

Formación

• Solid professional experience in IT Operations and Production Support in critical environments.
• Strong knowledge of Linux/Windows administration and shell scripting.
• Experience with ServiceNow and CMDB is required.
• Proficiency in Ansible, Jenkins and GitLab CI/CD with a focus on automation.
• Experience with L2 Support, Incident/Change Management and ITIL processes.
• Familiarity with monitoring/observability tools like Dynatrace, Zabbix and Prometheus.
• Knowledge of vulnerability management and technical documentation.
• Advanced French level is required.
• Hybrid project location in Lisbon.

Responsabilidades

• Provide technical leadership to the Operations Engineering team for reliable services.
• Oversee L2 Production Support including incidents, problems and changes.
• Manage and optimize batch processing and job scheduling.
• Maintain CMDB, technical documentation, vulnerability remediation and obsolescence activities.
• Ensure effective monitoring, observability and system performance management.

Conocimientos

Linux/Windows admin

Shell scripting

ServiceNow

CMDB

Ansible

Jenkins

GitLab CI/CD

Automation

L2 Support

Incident & Change Mgmt

RCA

ITIL

Monitoring/Observability

Dynatrace

Zabbix

Prometheus

APM

Advanced French

Lisbon (hybrid)

Herramientas

ServiceNow

CMDB

Ansible

Jenkins

GitLab CI/CD

Dynatrace

Zabbix

Prometheus

APM

Descripción del empleo

Sotecnisol S.L. is seeking an IT Operations Leader to guide the Operations Engineering team in Lisbon. You will oversee L2 Production Support, incidents, and changes, while optimizing batch processing and CMDB maintenance. You’ll drive automation using Ansible, Jenkins, and GitLab CI/CD, and strengthen monitoring with Dynatrace, Zabbix, and Prometheus.

Advanced French is required, and the role is hybrid in Lisbon, with a comprehensive benefits package including health and life insurance.