Junior Salesforce Data Cloud Loyalty Business Analyst

Capgemini; Vila Nova de Gaia; Hybrid; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Flexible work environment

Career Acceleration Programs

Attractive compensation package

Health and life insurance

Zusammenfassung

A global technology consulting firm in Porto is seeking a Junior Salesforce Data Cloud Loyalty Business Analyst. This role involves assisting with business requirements, configuring Salesforce functionalities, and analyzing customer data. The ideal candidate holds a Bachelor's degree and has a basic understanding of Salesforce. This position offers flexible working conditions and opportunities for growth within a dynamic environment.

Qualifikationen

• Bachelor’s degree required.
• Basic understanding of Salesforce ecosystem.
• Strong analytical abilities needed.

Aufgaben

• Assist in gathering and documenting business requirements.
• Support configuration and testing of Salesforce functionalities.
• Analyze customer data for trends and opportunities.

Kenntnisse

Analytical skills

Problem-solving skills

Communication skills

Understanding of Salesforce

Team collaboration

Ausbildung

Bachelor’s degree in Business, Marketing, Information Systems

Tools

Tableau

Power BI

Jobbeschreibung

Junior Salesforce Data Cloud Loyalty Business Analyst

Join Capgemini as a Junior Salesforce Data Cloud Loyalty Business Analyst and help leading organizations unlock the value of technology while building a more sustainable, inclusive world.

YOUR ROLE

• Assist in gathering and documenting business requirements related to customer data, segmentation, and loyalty program features.
• Support the configuration and testing of Salesforce Data Cloud and Loyalty Management functionalities.
• Collaborate with cross‑functional teams to ensure accurate data mapping and integration between Salesforce and external systems.
• Analyze customer data to identify trends, behaviors, and opportunities for loyalty program enhancements.
• Help maintain dashboards and reports to monitor loyalty program performance and customer engagement.
• Participate in UAT (User Acceptance Testing) and provide feedback on system functionality and user experience.
• Support data quality initiatives and ensure compliance with data governance standards.
• Stay informed on Salesforce releases and new features relevant to Data Cloud and Loyalty.

YOUR PROFILE

• Bachelor’s degree in Business, Marketing, Information Systems, or related field.
• Basic understanding of the Salesforce ecosystem, especially Data Cloud and Loyalty Management.
• Strong analytical and problem‑solving skills.
• Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication and documentation skills.
• Ability to work collaboratively in a fast‑paced, agile environment.

What You’ll Love About Working Here

• Flexible and dynamic work environment that supports work‑life balance and hybrid work options.
• Local programs that promote growth, reskilling, and new skill development (Career Acceleration Programs).
• Empowering environment with autonomy and strong peer relationships, recognized in our Monthly Employees’ feedback.
• Attractive compensation package and benefits, including health and life insurance and a referral program with bonuses.
• Capgemini Portugal is an equal‑opportunity employer committed to equality, dignity, and merit‑based promotion.

About Capgemini

Capgemini is a global business and technology transformation partner that helps organizations accelerate their digital and sustainable transition. With 340,000 employees in more than 50 countries, Capgemini delivers end‑to‑end services and solutions across strategy, design, engineering, AI, cloud, and data, backed by a deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting

Apply now!