At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions.
What You'll Do
- Assist in maintaining, supporting, and extending Elastic Stack components (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana)
- Execute predefined procedures and runbooks for platform health monitoring, routine maintenance, and alert checks across non-production and production environments
- Support application teams during onboarding onto the observability platform
- Assist in configuring basic monitoring, dashboards, log collection, and alerting
- Participate in routine release execution and incident handling under the guidance of senior team members
- Follow established coding standards, governance, and CI/CD practices
- Document operational activities, updates, and ticket resolutions accurately
- Collaborate closely with team members and communicate progress clearly within the team and with stakeholders
Qualifications
- University degree in Computer Science, Engineering, or a comparable technical field (or equivalent initial experience)
- 0-2 years of hands-on experience or familiarity with IT environments, logging, and monitoring concepts
- Basic understanding of Agile delivery principles and ITIL/incident management processes (is a plus)
- Foundational knowledge of Operating Systems: Linux and/or Windows basic commands, file systems, and core metrics (CPU, memory, storage)
Technical Skills
- Understanding of core Observability concepts (logs, metrics, traces, golden signals) - mandatory
- Exposure to or willingness to learn the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats, Elastic Agents) and OpenTelemetry
- Basic knowledge of version control (Git) and CI/CD pipelines concepts
- Basic understanding of Containers (Docker, Kubernetes) and APIs (REST) is a plus
- Foundational awareness of IT Security principles (authentication, access management basics)
- Basic knowledge of collaboration and ticketing tools: Jira, Confluence, ServiceNow, MS Office
Profile & Other Requirements
- Professional English C1 (spoken and written) - mandatory; French and/or Dutch is a plus
- Strong team collaboration skills in distributed environments - mandatory
- Continuous learning mindset and eagerness to grow technical expertise - mandatory
- Structured problem-solving attitude, proactivity, and attention to detail
- Ability to follow guidelines, ask clarifying questions, and elevate risks early
- Willingness and availability for on-call support and scheduled overtime activities when required
- Lisbon/Portugal-based - hybrid working model (CET alignment required)
Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.
What We Offer
- Health insurance
- Life Insurance and Pension Plan Programs
- Free medical services at the office (Physician, Nutritionist, Psychologist)
- Wellness programs
- Flexben Program (Support for Education, Kindergarten, Training, Technology, Health)
- Employee Share Purchase Plan
- Personalized training paths and access to Udemy and Pluralsight Platforms
- Flex-ability program (financial and flexible support for people with disabilities)
- Special banking conditions
- Hybrid working model