Italian-Speaking Digital Ads Support Specialist

Cbtalents; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attendance-based bonus

Food allowance

On-site Lisbon

International environment

Digital advertising exposure

Shared accommodation

Resumo da oferta

CBtalents in Lisbon is seeking an Italian-speaking Customer Service Representative to join an international team. You will support customers in Italian and English, applying your knowledge of digital marketing, paid campaigns, and advertising platforms.

On-site role in Lisbon, Portugal with opportunities to grow in a multicultural environment and to work closely with digital advertising and paid campaign management across global campaigns.

Qualificações

• Fluent Italian and English required.
• Mandatory experience in paid campaign management.
• Degree in Marketing or related field.
• Experience in Digital Marketing.
• Experience in an Advertising Technology company is a plus.
• Familiarity with social media products and their usage.
• Basic understanding of digital advertising.
• Strong communication and customer service skills.
• Customer-focused and solution-oriented approach.
• Ability to work independently and manage responsibilities effectively.

Responsabilidades

• Deliver professional customer assistance in Italian and English.
• Respond to customer questions and requests related to the supported platforms.
• Use your understanding of digital advertising to provide relevant support.
• Assist customers with topics connected to paid campaign management.
• Communicate information clearly and accurately.
• Help address customer concerns and work towards appropriate solutions.
• Maintain a professional, helpful, and customer-oriented approach.
• Follow established processes and service procedures.
• Work effectively both independently and as part of a wider team.
• Contribute to a smooth and positive customer experience.

Conhecimentos

Italian language

English language

Paid campaign management

Digital marketing

Advertising platforms knowledge

Customer service

Formação académica

Degree in Marketing or related field

Descrição da oferta de emprego

CBtalents in Lisbon is seeking an Italian-speaking Customer Service Representative to join an international team. You will support customers in Italian and English, applying your knowledge of digital marketing, paid campaigns, and advertising platforms.

On-site role in Lisbon, Portugal with opportunities to grow in a multicultural environment and to work closely with digital advertising and paid campaign management across global campaigns.