Italian-Speaking Customer Support Agent – Greece Relocation

Mercier Consultancy Md; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation to Greece provided

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent to support Vinted users in Greece. You will handle inquiries via email, chat, and phone, upholding a professional and empathetic approach while ensuring account safety and satisfaction.

Fluency in Italian and English is essential, and an EU passport is mandatory. Relocation to Greece is provided, including a comprehensive package and ongoing training. Previous customer-facing experience is advantageous for this role.

Qualifications

• Italian and English fluency required.
• EU passport mandatory.
• Previous customer-facing experience advantageous.

Responsibilities

• Handle inquiries via email, chat, and phone.
• Maintain professional and empathetic communication while ensuring user satisfaction.
• Assist with account safety and issues as needed.

Skills

Italian fluency

English fluency

Customer service experience

Job description

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent to support Vinted users in Greece. You will handle inquiries via email, chat, and phone, upholding a professional and empathetic approach while ensuring account safety and satisfaction.

Fluency in Italian and English is essential, and an EU passport is mandatory. Relocation to Greece is provided, including a comprehensive package and ongoing training. Previous customer-facing experience is advantageous for this role.