Italian Customer Specialist in Lisbon - 2000 Euros Signing Bonus

Cross Border Talents; Oeiras; Presencial; EUR 22 320; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Performance bonus

Meal allowance

Transportation support

Relocation package

Onsite work

Resumo da oferta

A leading customer service company is searching for a motivated Customer Support Specialist in Lisbon. You will deliver exceptional support while engaging customers across various channels. This role offers competitive salary, performance bonuses, and a relocation package to ensure a smooth transition into your new position. If you're eager to learn and grow in a dynamic environment, apply today!

Qualificações

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card required.
• Adaptability in high-energy environments.

Responsabilidades

• Provide high-quality support via multiple channels.
• Assist users with account setups and tech problems.
• Ensure customer’s needs are always prioritized.

Conhecimentos

Strong leadership skills

Analytical skills

Clear communication

Eagerness to learn

Descrição da oferta de emprego

About the job Italian Customer Specialist in Lisbon - 2000 Euros Signing Bonus

We're looking for a motivated and customer-focused Customer Support Specialist to join our vibrant and fast-paced team. If you're quick to adapt, thrive in high-energy environments, and enjoy making a real difference for people, this could be the ideal role for you!

Role Overview:

As a Customer Support Specialist, you’ll be the first point of contact for customers, providing top-notch assistance across various channels. Your clear communication and problem-solving mindset will ensure a smooth and satisfying experience for every user.

Key Responsibilities:

• Deliver prompt, high-quality support via phone, email, chat, and social platforms

Assist users with tasks such as setting up accounts, resolving login and identity issues, managing transactions, and troubleshooting tech problems

Approach every interaction with empathy, professionalism, and a solutions-driven attitude

Respond to inquiries with accuracy and urgency, always keeping the customer’s needs in focus

Build trust and rapport through thoughtful, clear communication

Follow internal workflows and best practices while ensuring excellent service standards

Share feedback to help improve support processes and elevate overall user experience

Requirements:

• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!