SAP FAM/TRM Business Analyst

AXA Group; Lisboa; Presencial; EUR 40 000 - 80 000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Business Expert, where you'll support the Investment Accounting product on the SAP platform. This hybrid role involves collaboration with finance teams across multiple countries, ensuring effective service delivery. You'll manage financial processes, assist users, and contribute to project management. With a focus on innovation and inclusion, this role offers a dynamic environment to grow your skills and make a meaningful impact. Embrace the opportunity to shape the future while working with a diverse and talented team.

Qualificações

• Experience in business analysis or application maintenance is essential.
• Knowledge of financial instruments and investment accounting is required.

Responsabilidades

• Provide local support to users and track ticket resolutions.
• Oversee project governance and budget monitoring.

Conhecimentos

Business Analysis

Application Maintenance

Financial Instruments Knowledge

Project Management

Change Management

SAP Financial Asset Management

Proficiency in Appian

Strong Coordination Skills

Effective Communication

Ferramentas

SAP

Silva

Appian

Descrição da oferta de emprego

We are seeking a Business Expert to support the Investment Accounting product on the AXA SAP platform. This role involves collaboration with local finance teams across multiple countries to ensure effective service delivery. Supporting our local finance teams across 10 European countries, Japan, Hong Kong, the Philippines, Indonesia, and the US, focusing on the AXA SAP platform which provides essential trades and asset servicing, investment accounting, and reporting services.

Product Focus:

Manage the financial business process management tool aimed at automating and securing business processes for 4,000 target users across 5 entities.

Key Responsibilities

1. Local Support to Users:
   • Provide assistance for user inquiries and ad hoc requests;
   • Track ticket resolutions and communicate updates to users.
   • Support UAT sessions and contribute to service management meetings.
2. Administration of portfolio and ticketing tool:
   • Assist users in raising incidents and small changes in Silva, ensuring quality and detail;
   • Track and communicate resolutions of Silva tickets;
   • Support user acceptance testing (UAT) and engage in service management meetings.
3. Functional design delivery:
   • Collaborate with finance representatives to gather requirements;
   • Coordinate with central teams for solution expertise.
4. Contribution to change deployments:
   • Coordinate requirement gathering and local impact analysis;
   • Support solution testing and update training materials as needed.
5. Project management :
   • Oversee project governance, budget monitoring, planning, and milestone alignment;
   • Bring expert knowledge to guide project requirements and impact analysis.

Your Profile

Technical expertise :

• Experience in business analysis or application maintenance;
• Knowledge of financial instruments, asset servicing, and investment accounting;
• Proficiency in project and change management;
• Familiarity with SAP financial asset management and treasury and risk management is a plus;
• Proficient in Appian.

Non-technical Expertise :

• Experience in complex, multicultural, and geographically distributed environments;
• Strong coordination skills and ability to anticipate and address issues;
• Strong collaboration, effective communication, proactive approach.

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity are central to our values, fostering a culture of respect, collaboration, and growth. Join AXA to belong, be included, and thrive, shaping your work and growing your potential in critical moments of life. This is your chance to build the tomorrow you want.

About the Entity

AXA is transforming into a sustainable, tech-led company. At AXA Group Operations, we are key drivers of this change, leveraging technology, data, sourcing, security, and investment globally across 17 countries with dedicated teams. Our focus is on:

• State-of-the-art Data Technology to enhance customer experience
• State-of-the-art Procurement & Sourcing to improve efficiency and risk management
• High-Performing Global Team to strengthen partnerships within AXA

What We Offer

With over 8,000 employees worldwide, we value diversity, inclusion, and equal opportunities for all. We promote a respectful work environment where individual differences are appreciated.

- Hybrid position in Lisbon (2 days/week in-office).