Integration Manager, Software & Renewal Platforms

TD SYNNEX; Porto; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Elective Benefits

Career Development Programs

Well-Being Initiatives

Diversity & Inclusion

Global Networking

Community Involvement

Resumo da oferta

TD SYNNEX in Porto is seeking a pre/post sales specialist to support the Sales Floor and the business unit. You will become a centre of excellence for a specific product or technology group, driving revenue while delivering high-quality service.

The role requires strong numeracy, excellent communication, and a solid grasp of IT products and industry dynamics. You will maintain the intranet, collaborate with marketing, and promote TD SYNNEX e-commerce tools within a dynamic team environment in

Qualificações

• Numerate and detail-oriented with strong numerical aptitude.
• Excellent time management and prioritisation abilities.
• Clear, professional communication with internal teams and customers.
• Proficient in MS Word and Outlook for daily use.
• Customer-focused mindset with a proactive service approach.
• Strong interpersonal skills and collaborative spirit.
• High attention to detail and accuracy in work.
• Solid knowledge of product and technology portfolio.
• Understanding of IT industry including channel, vendors and competition helpful.
• Experience with SAP R3 and Business Warehouse is advantageous.
• Commercial/tech experience in distribution or vendor sectors is beneficial.

Responsabilidades

• Focus on specific technology groups or accounts to drive revenue growth.
• Provide outstanding pre- and post-sales support on the Sales Floor.
• Maintain and develop the TD SYNNEX intranet as a primary information portal.
• Develop deep product knowledge to provide complete solutions.
• Prioritise and resolve customer care issues efficiently.
• Communicate pricing, offers and promotions clearly to customers.
• Promote TD SYNNEX e-commerce tools to drive business.
• Identify and escalate potential problems appropriately.
• Collaborate with Marketing and Business Managers on materials.

Conhecimentos

Numeracy

Time management

Communication skills

MS Word & Outlook

Customer focus

Interpersonal skills

Attention to detail

Product knowledge

IT industry knowledge

SAP experience

Commercial tech experience

Ferramentas

SAP R3

Business Warehouse

Descrição da oferta de emprego

Job Purpose:

To provide pre and post sales specialist support across the Sales Floor and within the business unit. Become a ‘centre of excellence’ for a specific product or technology group.

Responsibilities:

• Ability to focus on specific technology groups/accounts and help drive increases revenue within those areas
• Provision of an outstanding quality service
• Development and regular maintenance of the TD SYNNEX intranet site to ensure an effective first port of call for the Sales Floor
• Develop a high level of product knowledge, technically aware and has the ability to provide complete solutions
• Ability to prioritise and resolve customer care issues
• Communicate product information and pricing, special offers and promotions
• Promote and drive business through TD SYNNEX’s e-commerce tools
• Recognition and appropriate escalation of potential problems
• Collaborate with the Marketing Manager and Business Manager on the creation and validation of marketing materials

Knowledge Skills and Experience

• Highly numerate
• Time management and prioritising skills
• Good communication skills
• Working knowledge of Microsoft Word and Outlook.
• Customer Focus
• Interpersonal Skills
• High attention to detail and accuracy
• A knowledge of product and technology portfolio
• IT industry knowledge – Channel, Vendors, Programmes and Competition would be an advantage
• Experience of SAP R3 and Business Warehouse would be an advantage
• Commercial/product experience in a Technology business is preferable Distribution or vendor experience would be an advantage

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.