Insurance Operations Administrator

Marsh Agency; Lisboa; Hybrid; EUR 25,000 - 35,000; Full time

Job summary

Marsh is seeking an Insurance Operations Administrator in Lisbon to support motor and fleet policy management within a hybrid work setup. The role requires collaboration with clients and internal teams to ensure high-quality service and accurate policy administration.

This temporary one-year contract involves daily client interaction, proposing tailored solutions, and maintaining fleet policy databases, with three days per week in the office.

Qualifications

• At least 2 years of experience working with insurances.
• Fluent English and Portuguese language proficiency.
• Good knowledge of Microsoft tools, PowerPoint and Excel.

Responsibilities

• Manage motor policies (individual and fleets).
• Develop and present tailored proposals to clients.
• Calculate and issue premium adjustments.
• Issue insurance policies.
• Contact with clients and insurance companies.
• Manage insurance inclusions and exclusions.
• Manage related administrative tasks.
• Collaborate with internal teams to ensure seamless policy management and client satisfaction.

Skills

Insurance experience

English proficiency

Portuguese proficiency

Tools

Microsoft Excel

PowerPoint

MS Office

Job description

We are seeking a talented individual to join our Insurance Operations team, part of our Risk business at Marsh. This role will be based in Lisbon. This is a hybrid role that has a requirement of working at least three days a week in the office.

You’ll be joining the operations team, supporting a diverse client portfolio and delivering a high-quality service to our clients and policyholders.

The Insurance Operations Administrator will play a crucial role and will be responsible for managing motor policies, specifically focusing on fleet management.

This role involves daily interactions with clients, presenting proposals, and maintaining databases related to fleet policies.

This is a temporary one-year contract, with the possibility of extension.

We Will Count On You To

• Manage motor policies (individual and fleets);
• Develop and present tailored proposals to clients;
• Calculate and issue premium adjustments;
• Issue insurance policies;
• Contact with clients and insurance companies;
• Manage insurance inclusions and exclusions;
• Manage related administrative tasks.
• Collaborate with internal teams to ensure seamless policy management and client satisfaction.

What You Need To Have

• At least 2 years of experience working with insurances;
• English and Portuguese language proficiency;
• Good knowledge of Microsoft tools, PowerPoint and specially Excel.

What makes you stand out?

• Proven experience in motor policy management;
• Professional contact with claims;
• Strong analytical skills;
• Good communication and interpersonal skills;
• Have a great solution driven attitude.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.