ICT Analyst (Business Analyst) — Agile, SQL & UAT

LunoHR; Lisboa; On-site; EUR 40,000 - 55,000; Full time

Job summary

LunoHR is recruiting an ICT Analyst (Business Analyst) in Lisbon, Portugal to bridge business needs and technology in an Agile environment. You will gather requirements, translate them into functional solutions, and support testing and UAT across enterprise applications in the energy sector.

You will work closely with stakeholders and development teams, documenting processes with UML/BPMN, and ensuring high-quality software delivers real business value.

Qualifications

• Experience gathering and documenting business requirements.
• Ability to facilitate workshops and write user stories.
• Strong knowledge of UML, BPMN and functional documentation.
• Good command of SQL and relational databases.
• Experience with Agile methodologies (Scrum/SAFe/LeSS).
• Familiar with backlog tools such as Azure DevOps or Jira.
• Experience supporting testing, UAT, and production support.
• Strong stakeholder management and communication skills.
• Fluency in Portuguese and English (French a plus).

Responsibilities

• Gather requirements and translate them into functional solutions.
• Support testing and User Acceptance Testing (UAT).
• Collaborate with cross-functional teams to deliver digital products.
• Bridge business users and software development teams throughout the lifecycle.

Skills

Business analysis

Requirements gathering

UML/BPMN

SQL

Agile

Stakeholder management

Portuguese & English

Tools

Azure DevOps

Jira

Job description

LunoHR is recruiting an ICT Analyst (Business Analyst) in Lisbon, Portugal to bridge business needs and technology in an Agile environment. You will gather requirements, translate them into functional solutions, and support testing and UAT across enterprise applications in the energy sector.

You will work closely with stakeholders and development teams, documenting processes with UML/BPMN, and ensuring high-quality software delivers real business value.