Icelandic

Atlean World; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

2 extra salaries

Private health insurance after 6 meses

Flight to Lisbon covered

Airport pickup

Shared accommodation provided

Portuguese lessons included

Sports activities

Job summary

Atlean World in Lisbon, Portugal is hiring an Icelandic Customer Advisor. You will assist customers via email, chat and phone, becoming a product expert and representing a global brand in a multicultural setting.

Ideal candidates are fluent in Icelandic with good English, tech-curious, and strong communicators. The role offers relocation support, a 12-month renewable contract and extensive on-boarding to boost growth and learning opportunities.

Qualifications

• Fluent in Icelandic and good English.
• Strong troubleshooting and customer-facing communication.
• Ability to empathize and resolve issues promptly.

Responsibilities

• Assist customers via email/chat/phone with troubleshooting.
• Become a product expert and represent the brand in Lisbon.
• Provide friendly, proactive support and resolve queries efficiently.
• Support a multicultural customer base and maintain a positive attitude.
• Specialize in a specific brand and continually learn.

Skills

Icelandic fluency

English proficiency

Troubleshooting

Communication

Empathy

Job description

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, Portugal for a role as an Icelandic Customer Advisor.

Why a Customer Advisor role is great for your professional and personal development:

• Live in Lisbon and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How a day-to-day will look like:

• Specialist training for the product/service you will:

Assist customers using your troubleshooting skills

Become a product expert

Be ready to help via email/chat and phone calls

Use your positive energy

Specialize in a specific brand

What do you need to be successful at this job?

• Language Maestro: Fluent in Icelandic, good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

By joining this role, this is what you can expect:

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance after 6 months

Relocation Package is included:

• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!