Icelandic Customer Advisor — Lisbon: Growth & Relocation Perks

Atlean World; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

2 extra salaries

Private health insurance after 6 meses

Flight to Lisbon covered

Airport pickup

Shared accommodation provided

Portuguese lessons included

Sports activities

Job summary

Atlean World in Lisbon, Portugal is hiring an Icelandic Customer Advisor. You will assist customers via email, chat and phone, becoming a product expert and representing a global brand in a multicultural setting.

Ideal candidates are fluent in Icelandic with good English, tech-curious, and strong communicators. The role offers relocation support, a 12-month renewable contract and extensive on-boarding to boost growth and learning opportunities.

Qualifications

• Fluent in Icelandic and good English.
• Strong troubleshooting and customer-facing communication.
• Ability to empathize and resolve issues promptly.

Responsibilities

• Assist customers via email/chat/phone with troubleshooting.
• Become a product expert and represent the brand in Lisbon.
• Provide friendly, proactive support and resolve queries efficiently.
• Support a multicultural customer base and maintain a positive attitude.
• Specialize in a specific brand and continually learn.

Skills

Icelandic fluency

English proficiency

Troubleshooting

Communication

Empathy

Job description

Atlean World in Lisbon, Portugal is hiring an Icelandic Customer Advisor. You will assist customers via email, chat and phone, becoming a product expert and representing a global brand in a multicultural setting.

Ideal candidates are fluent in Icelandic with good English, tech-curious, and strong communicators. The role offers relocation support, a 12-month renewable contract and extensive on-boarding to boost growth and learning opportunities.