Hybrid Clinical Systems Operations Specialist

CTI Clinical Trial and Consulting Services; Lisboa; Hybrid; EUR 42,000 - 59,000; Full time

Benefits offered by this job

Hybrid work from home opportunities

Tuition reimbursement

Mentoring program

Leadership courses

Paid parental leave

Job summary

CTI Clinical Trial and Consulting Services is seeking a qualified professional to support clinical systems across projects. You will collaborate with PMs and IT to define requirements, validate setups, and ensure ongoing maintenance while educating Operations staff on processes.

Key responsibilities include SME input on system needs, assisting with UAT and access controls, and supporting CTMS administration and audit trail reviews to improve efficiency.

Qualifications

• Bachelor’s degree in allied health fields or equivalent education/work experience.
• At least 2 years of experience in clinical research related field.
• Hands-on end-user experience with CTI clinical systems (e.g., Medidata RAVE, CTMS, RTSM, Merative Zelta, Salesforce provisioning).

Responsibilities

• Collaborate with PM and IT to define requirements for project-specific system set-up and validation.
• Collaborate with IT and PMs to ensure proper set-up and maintenance of clinical systems; educate Operations team as needed.
• Serve as a SME in project discussions regarding clinical systems needs.
• Support UAT, user access checks, and system maintenance across projects.
• Maintain CTMS data and assist QA/IT with audit trail reviews.

Skills

Clinical systems familiarity

End-user experience in clinical trials

Vendor coordination and IT liaison

Education

Bachelor’s degree in allied health fields such as nursing, pharmacy, or health / natural science

Tools

Medidata RAVE

CTMS

RTSM

Merative Zelta

Salesforce Account Provisioning

Job description

CTI Clinical Trial and Consulting Services is seeking a qualified professional to support clinical systems across projects. You will collaborate with PMs and IT to define requirements, validate setups, and ensure ongoing maintenance while educating Operations staff on processes.

Key responsibilities include SME input on system needs, assisting with UAT and access controls, and supporting CTMS administration and audit trail reviews to improve efficiency.