HR Operations Admin (Temporary Assignment)

NetJets IP, LLC; Portugal; Presencial; EUR 22 320 - 31 248; Tempo parcial

Resumo da oferta

NetJets IP, LLC in Paço de Arcos, Portugal seeks an HR Operations Admin for a temporary assignment to deliver HR services across the full employee lifecycle, uphold service levels, and ensure data accuracy and compliance with labour laws.

You will maintain HR records, act as the central point for employee paperwork, manage the HR Helpdesk, respond to queries, and support company programs requiring HR services, all while promoting a service‑oriented approach.

Qualificações

• University degree in Human Resources, Management, or other relevant field preferred.
• Minimum 2–3 years of experience in a similar HR operations role.
• Good knowledge of Portuguese Labour Law, Tax and Social Security regulations; EU social security knowledge is an advantage.
• Experience with ticket management systems and strong English communication skills.

Responsabilidades

• Maintain accurate HR records and personnel files in accordance with labour laws.
• Serve as central point of contact for employee paperwork with other departments.
• Manage the HR Helpdesk ticket system and resolve tickets timely.
• Respond to queries via email, phone, self-service tool, or in person within SLA.
• Ensure documentation is filled and delivered to employees and company per policies.

Conhecimentos

Service-Oriented

Strives For Positive Results

Business English

Formação académica

University degree in Human Resources, Management, or other relevant (preferred)

Ferramentas

Ticket management systems

Descrição da oferta de emprego

Title: HR Operations Admin (Temporary Assignment)

Area of Interest: Administrative Support

Location: Paço de Arcos, PT, 2774-550

Purpose of Position

Provide HR services and information, the full employee lifecycle (onboarding to offboarding), ensuring exceptional customer service within the pre-defined SLA, accuracy and adherence to the defined processes and labour laws.

Tasks and Responsibilities

• Process accurate and consistent recordkeeping and maintenance of HR records and personnel files related to employment in accordance with company practice and labour laws;
• Serve as the central point of contact for all employees’ paperwork to other departments, to ensure integrity, accuracy and completeness of data;
• Manages the HR Helpdesk ticket system by resolving tickets timely and accurately;
• Respond and follow up on all queries received by any of the HR channels available (e-mail, phone, Employee self-service tool, face to face) accurately and within the pre-defined SLA;
• Ensure all necessary documentation is filled in and delivered to the employee and to the company to comply with labour law and company policies and procedures;
• Maintain the integrity of the information entered and maintained in the HR systems by reviewing entries for accuracy and in accordance with HR processes;
• Provide administrative support to companywide programmes that might require HR Services intervention, to guarantee that quality standards and timelines are met.

Education

Not Specified

Years of Experience

2-4 years of experience

Core Competencies

• Service-Oriented
• Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• University degree in Human Resources, Management, or other relevant (preferred)
• Minimum 2 to 3 years of experience in a similar role
• Good knowledge of Portuguese Labour Law, Tax and Social Security regulations
• Knowledge of EU social security regulations is an advantage
• Experience in ticket management systems (preferred)
• Fluency in Business English (written and spoken)