HR Business Partner (Remote in Portugal)

Otonomee Customer Management Limited; Portugal; Remote; EUR 36,000 - 42,000; Full time

Benefits offered by this job

WFH allowance

Health Insurance after 6 months

Meal Allowance €10.46 per working day

Online Gym and Wellbeing Studio

Job summary

Otonomee Customer Management Limited seeks an experienced HR Business Partner to provide HR guidance with a focus on Portuguese labour law, policies, and procedures. You will partner with business leaders to drive HR initiatives and strengthen the employee experience, including a strong emphasis on remote operations.

The role requires a Bachelor's in HR or related field, plus extensive HR partner experience and fluency in English.

Qualifications

• Experience as HR Business Partner or HR Generalist with focus on local labour law.
• Strong knowledge of Portuguese labour legislation and contracts.
• Ability to develop and implement HR policies and procedures.

Responsibilities

• Provide HR support to leadership and managers, aligning HR with business objectives.
• Ensure compliance with Portuguese labour laws, contracts and leave requirements.
• Drive employee experience and engagement, including remote BPO culture initiatives.
• Develop and audit HR policies; educate staff and managers on guidelines.
• Analyze HR data and present insights to management for decision making.
• Handle employee relations, investigations, and conflict resolution.

Skills

Strategic HR

Analytical mindset

Communication skills

Data-driven decisions

Employee relations

Education

Bachelor's degree in HR / related field

Master's degree preferred

Job description

We are seeking an experienced and knowledgeable HR Business Partner as a result to the company growth. As an HR Business Partner, you will be responsible for providing HR support and guidance to our organization, with a specific focus on Portuguese labour law, policies, and procedures. This is a critical role that requires a deep understanding of local labour regulations and the ability to effectively navigate HR issues. The ideal candidate will possess strong analytical, communication, and problem-solving skills, along with a proven track record in partnering with business leaders to drive HR initiatives.

WHAT YOU'LL BE DOING

• Strategic HR Support: Collaborate with senior leaders and managers to understand business objectives and align HR strategies and initiatives accordingly. Act as a trusted advisor to business stakeholders, providing expert guidance on HR matters and helping to drive organizational effectiveness. Proactively identify HR trends, issues, and opportunities to anticipate and address potential challenges or risks.
• Employee experience: Will be a key stakeholder in creating and maintaining a culture of great employee experience Help support and drive engagement initiatives. Helping to build a best-in-class remote BPO where our team members are at the centre of everything we do.
• Portuguese Labour Law Expertise: Ensure compliance with local labour laws and regulations, providing guidance on employment contracts, working hours, leaves, and other legal requirements. Stay up to date on changes in labour legislation and communicate relevant updates to the organization. Advise management on an array of topics in accordance with Portuguese labour law.
• HR Policies and Procedures: Develop, implement, and review HR policies, procedures, and guidelines in alignment with local labour laws and best practices. Educate employees and managers on HR policies, ensuring awareness and adherence to established guidelines. Conduct regular audits to ensure policy compliance and identify areas for improvement.
• Employee Relations and Conflict Resolution: Provide guidance and support on employee relations matters, including conflict resolution and workplace investigations. Investigate and address employee complaints or concerns in a timely and fair manner, following company protocols and local labour laws. Mediate disputes and facilitate effective communication between employees and managers.
• HR Data Analysis and Reporting: Analyze HR metrics and data to identify trends, patterns, and areas for improvement. Prepare and present HR reports to management, providing insights and recommendations to drive informed decision-making.

ABOUT YOU

• Bachelor's degree in Human Resources , Business Administration, or a related field ( Master's degree preferred).
• Extensive experience as an HR Business Partner or HR Generalist, with a focus on Portuguese labour law and corrective action processes.
• Strong knowledge of Portuguese labour legislation, employment contracts, disciplinary procedures, and workplace compliance requirements.
• Proven experience in developing and implementing HR policies and procedures.
• Excellent interpersonal and communication skills, with the ability to build effective relationships with stakeholders at all levels.
• Analytical mindset with the ability to use data to drive insights and support decision-making.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Fluency in English is essential.

WHAT YOU GET IN RETURN

• The ability and autonomy to be able to work from your home office
• Salary band €36 - 42,000 (inclusive of 2 holiday allowance's)
• WFH allowance (20 Euros per Month)
• Coverflex Flexible Benefits, including Health Insurance (available after 6 months)
• Meal Allowance of €10.46 per working day
• Online Gym and Wellbeing Studio.
• The opportunity for professional growth.
• Fun company events and team outings.