Hospitality Operations Intern — AI Automation

Unlimit; Lisboa; Híbrido; EUR 8900 - 13 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid internship

Mentorship and feedback

Potential for continued role

Resumo da oferta

Edra Retreats is seeking a motivated hospitality-focused intern to support daily operations across three villa properties. You will shadow guest services, assist with process improvements, and contribute to AI-driven communications, gaining hands-on experience in hospitality tech.

This paid internship offers mentorship, a structured 6-month learning plan, and potential for ongoing opportunities based on performance. Remote-friendly with a 15:00–21:00 weekday schedule, Monday to Friday.

Qualificações

• Fluent in both English and Portuguese is required.
• Comfortable using digital tools and basic spreadsheets.
• Interest in hospitality and guest experience is essential.

Responsabilidades

• Guest Support: log guest details, manage deposits, coordinate cleaning, assist with emergencies, follow up post-check-in.
• AI Automation & Process Improvement: review guest reviews, propose automation for recurring tasks, monitor AI responses for improvements.
• Internal Reporting: produce clear handover reports each shift to ensure continuity for the next team member.

Conhecimentos

Fluent in English

Portuguese language

Digital tools proficient

Ferramentas

PMS familiarity

Descrição da oferta de emprego

Edra Retreats is seeking a motivated hospitality-focused intern to support daily operations across three villa properties. You will shadow guest services, assist with process improvements, and contribute to AI-driven communications, gaining hands-on experience in hospitality tech.

This paid internship offers mentorship, a structured 6-month learning plan, and potential for ongoing opportunities based on performance. Remote-friendly with a 15:00–21:00 weekday schedule, Monday to Friday.