Home Applications Concierge | Norwegian & English

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation package

Onsite work environment

Resumo da oferta

Cross Border Talents in Lisbon is looking for a Customer Advisor to support home applicants. You will guide them through the application process, ensuring a smooth experience while providing professional assistance via phone, email, and live chat.

The ideal candidate is fluent in Norwegian and English, possesses strong analytical and communication skills, and is eager to grow in the customer service field. Competitive salary, performance bonuses, and other benefits included.

Qualificações

• EU citizenship or valid Portuguese residency card required.
• Professional, detail-oriented, proactive mindset.
• Eager to learn and grow in customer service.

Responsabilidades

• Provide courteous support via phone, email, and chat.
• Guide applicants through the home application process.
• Review application information for accuracy and compliance.
• Address inquiries with clear guidance and solutions.
• Maintain accurate records of customer interactions.
• Escalate complex issues as per established procedures.
• Collaborate with internal departments for application processing.

Conhecimentos

Fluent in Norwegian (C1/C2 level)

Fluent in English (B2 level)

Strong analytical skills

Creative problem solving

Excellent communication abilities

Descrição da oferta de emprego

Cross Border Talents in Lisbon is looking for a Customer Advisor to support home applicants. You will guide them through the application process, ensuring a smooth experience while providing professional assistance via phone, email, and live chat.

The ideal candidate is fluent in Norwegian and English, possesses strong analytical and communication skills, and is eager to grow in the customer service field. Competitive salary, performance bonuses, and other benefits included.