Hebrew Social Media Content Moderator

Ersilia; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Yearly flight home sponsored

Relocation support with flight costs

Free Portuguese classes

Training compensation about 50%

Positive and friendly team atmosphere

Room provided for relocation

Resumo da oferta

Ersilia, a leading Outsourcing/BPO consultancy, seeks Social Media Content Moderators to join teams in Lisbon and support a major social media client in the Hebrew market.

You will review reported content, assess ads, investigate violations, and ensure compliance with local laws and platform policies while collaborating with legal and compliance teams. Relocation support is provided.

Qualificações

• Hebrew language proficiency at C1 level.
• English at B2 level or higher.
• Ability to thrive in a dynamic, team-focused and structured environment.
• Ability to make decisions based on rules and policies.
• Passion for helping others achieve results and handle stressful situations.

Responsabilidades

• Reviewing Reported Content: thoroughly examine images, videos, text and ads for compliance.
• Hebrew and English: ensure content meets language-specific guidelines.
• Assessing Ads: evaluate advertisements for legality and appropriateness.
• Investigating Violations: verify claims and determine appropriate actions.
• Maintaining Compliance: ensure content and ads meet platform guidelines and laws.
• Documenting and Reporting: keep detailed records and identify trends.
• Collaborating with Teams: work with legal and compliance to resolve issues.
• Providing Feedback: offer insights to improve moderation processes.

Conhecimentos

Hebrew (C1)

English (B2)

Teamwork

Rule-based decision making

Stress resilience

Descrição da oferta de emprego

We're working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Hebrew market.

Your Role

• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both
• Hebrew and English.
• Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains
• effective and compliant with current standards.

Your Qualifications

• C1 of Hebrew
• B2 level of English
• The ability to thrive in a dynamic, team-focused and structured environment
• An ability to make decision based on rules and policies
• A passion for helping others achieve results
• An ability to handle potentially stressful situations.

The Offer

• 22 days of holiday
• Private health insurance
• Yearly flight home sponsored
• Relocation support with flight costs reimbursement and a room
• Support of employees experienced in helping relocating colleagues
• Free Portuguese classes
• Temporary contract for 12 months, Permanent after 2 years.
• Training compensation about 50% - around 15 working days
• After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
• Water sport activities, soft trekking and more
• A dynamic and creative team with positive and friendly atmosphere