Hebrew Customer Support Representative - Relocation To Portugal

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and benefits

Full relocation package

International and multicultural work环境

Career growth opportunities

Paid training

Private health insurance

Free Portuguese lessons

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal seeks a Hebrew Customer Support Representative to deliver outstanding service. You will respond in Hebrew across phone, email and chat, providing accurate information and solutions, while upholding high satisfaction levels.

You will escalate complex issues and maintain thorough interaction records. The role requires Hebrew fluency, English proficiency, strong communication, and a customer-focused mindset.

Qualificações

• Hebrew native or fluent (C1/C2).
• English B2 or higher.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• EU Passport or Portuguese work permit.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat in Hebrew.
• Provide accurate information and effective solutions to customer requests.
• Handle customer issues professionally while ensuring satisfaction.
• Escalate complex cases to the appropriate department when necessary.
• Maintain accurate records of customer interactions.
• Meet quality and productivity targets while following company procedures.

Conhecimentos

Hebrew proficiency

English proficiency

Communication skills

Problem solving

Customer orientation

Descrição da oferta de emprego

As a Hebrew Customer Support Representative, you will be responsible for delivering exceptional customer service while representing a leading international company.

Your responsibilities include:

• Respond to customer inquiries via phone, email, and chat in Hebrew.
• Provide accurate information and effective solutions to customer requests.
• Handle customer issues professionally while ensuring a high level of satisfaction.
• Escalate complex cases to the appropriate department when necessary.
• Maintain accurate records of customer interactions.
• Meet quality and productivity targets while following company procedures.

Requirements

• Native or fluent Hebrew (C1/C2).
• Good command of English (B2 or higher).
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• EU Passport, valid Portuguese Residence Card, or valid Portuguese Work Permit.

What We Offer

• Competitive salary and benefits.
• Full relocation package (for eligible candidates).
• International and multicultural work environment.
• Career growth opportunities.
• Paid training.
• Private health insurance.
• Free Portuguese lessons, sports activities, cooking classes, and social events.

Location:

Lisbon, Portugal

Employment Type:

Full-time