Customer Support Representative - Hebrew Speaker | Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

Cross Border Talents, an international employer based in Lisbon, Portugal, is hiring a Customer Support Representative to join their Hebrew-speaking team on-site.

The role is front-line support: field questions, solve problems, and ensure customers leave the conversation satisfied. Fluent Hebrew and solid English required; prior customer-facing experience is a plus.

You will work with international employers across markets, with support throughout the process from application to onboarding.

Qualificações

• Fluent Hebrew and English required.
• Some prior customer-facing experience is a plus.

Responsabilidades

• Recognize when escalation is needed versus direct resolution.
• Follow up on open cases to prevent delays.
• Contribute to a supportive, collaborative team environment.
• Stay calm and clear with customers even when they’re frustrated.

Conhecimentos

Hebrew fluency

English proficiency

Descrição da oferta de emprego

An international employer based in Lisbon, Portugal is hiring a Customer Support Representative to join their Hebrew-speaking team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Recognize when something needs escalating versus resolving directly
• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Fluent Hebrew, written and spoken
• Solid working English alongside your Hebrew
• Comfortable communicating in Hebrew at a professional level
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.