Head of Product Operations

UNIT4 NV; Lisboa; On-site; EUR 110,000 - 150,000; Full time

Job summary

UNIT4 NV is seeking a Head of Product Operations who will drive operational excellence, data-driven decision-making, and scalable product processes. You will partner with Product, Delivery and Executive teams to create rhythm and clarity across our product organization.

This remote role covers Spain and Portugal and offers high visibility to shape how we deliver value to customers and scale the business. You will define operating cadences, establish KPIs, dashboards, and governance models to

Responsibilities

• Strategic Enablement: Define and execute the Product Operations charter to bring clarity, accountability, and rhythm to the product organization.
• Data Insight & Enablement: Establish a robust data foundation, design and implement KPIs, and leverage dashboards to drive insight and inform decisions at all levels.
• Operating Rhythm & Governance: Develop and standardize operating cadences, feedback loops, and governance models to ensure consistent delivery and continuous improvement.
• Process Leadership: Lead the design and rollout of product processes and systems, including discovery, launch, and end-of-life, ensuring seamless integration with PM and delivery teams.
• Innovation & Piloting: Pilot new frameworks and tools, such as product board usage models and beta/early adopter programs, to accelerate innovation and adoption.
• Cross-Functional Collaboration: Act as a key partner to Product Management, Product Marketing, and Data teams, ensuring alignment and clarity on roles, responsibilities, and engagement models.

Job description

As a Head of Product Operations, you will be the driving force behind operational excellence, data-driven decision-making, and scalable product processes. You will partner closely with Product, Delivery, and Executive teams to enable clarity, create rhythm, and operationalize excellence across our product organization. This is a high-impact, highly visible leadership role with the mandate to shape how we deliver value to customers and scale our business.

This role is remote within Spain or Portugal.

Key Responsibilities

• Strategic Enablement: Define and execute the Product Operations charter to bring clarity, accountability, and rhythm to the product organization.
• Data Insight & Enablement: Establish a robust data foundation, design and implement KPIs, and leverage dashboards to drive insight and inform decisions at all levels.
• Operating Rhythm & Governance: Develop and standardize operating cadences, feedback loops, and governance models to ensure consistent delivery and continuous improvement.
• Process Leadership: Lead the design and rollout of product processes and systems, including discovery, launch, and end-of-life, ensuring seamless integration with PM and delivery teams.
• Innovation & Piloting: Pilot new frameworks and tools, such as product board usage models and beta/early adopter programs, to accelerate innovation and adoption.
• Cross-Functional Collaboration: Act as a key partner to Product Management, Product Marketing, and Data teams, ensuring alignment and clarity on roles, responsibilities, and engagement models.

What You’ll Achieve

• Build and scale a data-driven product operations function from the ground up.
• Define and implement KPIs and reporting cadences that drive accountability and transparency.
• Lead the operationalization of excellence through standardized processes and continuous feedback.
• Shape the future of product delivery by piloting and scaling innovative programs and tools.

What’s Not Included

• Direct coaching or training of Product Managers (this is the responsibility of their managers).
• Representing product at stakeholder meetings (handled by PM leadership).