Head of Lobby - iGaming Product & Growth (Remote)

EyeSpy Recruitment; Portugal; Remote; EUR 120,000 - 180,000; Full time

Job summary

EyeSpy Recruitment is seeking a Head of Lobby (iGaming) to own and elevate the lobby as a strategic part of the player journey. You will shift insights into measurable product and commercial outcomes, collaborating with Product, Analytics, and Marketing to drive engagement and revenue.

You’ll lead cross-functional initiatives, set priorities, validate testing, and steer a small team across sales enablement, operations, validation, and analytics.

Qualifications

• Strong experience in product and/or commercial roles within Casino/iGaming.
• Ability to work with BI and data science teams to extract and interpret operational data.
• Ability to prepare and present complex information clearly across varied audiences.
• Experience conducting competitive analysis and turning insights into action.
• Experience analysing acquisition, retention, and UX data in large-scale digital products.
• Ideally: experience testing or playtesting digital games.
• Ideally: some technical understanding of how digital products are built.

Responsibilities

• Convert commercial insights into clear product requirements and business cases.
• Influence roadmap priorities with measurable commercial impact.
• Own lobby KPIs and performance tracking across engagement, conversion, retention, and cross-sell.
• Oversee QA and UAT processes for lobby features and act as the final commercial checkpoint.
• Lead a small team across sales enablement, operations, validation, and analytics.
• Build operator-facing materials (decks, demos, case studies) that support sales and upsell.

Skills

Product/commercial experience

BI collaboration

Data interpretation

Competitive analysis

Stakeholder communication

Playtesting/UX data

Tools

BI tools

Data dashboards

Job description

EyeSpy Recruitment is seeking a Head of Lobby (iGaming) to own and elevate the lobby as a strategic part of the player journey. You will shift insights into measurable product and commercial outcomes, collaborating with Product, Analytics, and Marketing to drive engagement and revenue.

You’ll lead cross-functional initiatives, set priorities, validate testing, and steer a small team across sales enablement, operations, validation, and analytics.