Global Total Rewards Experience Lead

ConvaTec Inc.; Lisboa; On-site; EUR 70,000 - 100,000; Full time

Job summary

Convatec is seeking a senior Total Rewards People Experience Lead to shape and continuously improve how reward and mobility services are delivered globally. You will lead a global team, translate strategy into scalable services, and partner with HR Technology, Finance, and GBS Transformation to drive automation and efficiency.

You will play a hands-on leadership role with a focus on improving colleague experience through better processes and strong partnerships across regions.

Qualifications

• Significant experience delivering Total Rewards or People Operations services within a shared services or global delivery model.
• Strong understanding of reward and benefit administration across regions.
• Proven success in continuous service improvement, including automation.
• Experience partnering with HR systems and technology teams to improve delivery.
• Comfort with ambiguity, ownership end-to-end, and decision making.
• Strong stakeholder engagement and clear communication with senior partners.
• Fluent written and spoken English; additional languages are a plus.

Responsibilities

• Lead and develop a high-performing global Total Rewards People Experience team.
• Translate Total Rewards strategy into scalable, local-ready services.
• Continuously improve Reward and Mobility services across compensation, benefits, wellbeing and mobility.
• Identify opportunities to simplify, automate, and modernise processes with HR Tech, Finance, and GBS Transformation teams.
• Act as trusted partner to HR colleagues and business stakeholders to deliver reliable, compliant services.
• Own service performance through KPIs, governance and continuous improvement.
• Support seamless colleague/manager experience across lifecycle moments like annual comp processes and benefits changes.
• Contribute to enterprise-wide improvements by linking Reward services with broader People, Finance and IT processes.

Skills

Total Rewards

People Operations

Shared services

Global delivery

HR systems

Automation

Stakeholder engagement

English fluency

Job description

Convatec is seeking a senior Total Rewards People Experience Lead to shape and continuously improve how reward and mobility services are delivered globally. You will lead a global team, translate strategy into scalable services, and partner with HR Technology, Finance, and GBS Transformation to drive automation and efficiency.

You will play a hands-on leadership role with a focus on improving colleague experience through better processes and strong partnerships across regions.