Global Support Agent — Remote Greece (Portuguese & English)

Next Job Abroad; Vila Nova de Gaia; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full relocation support

Competitive salary and bonuses

Health insurance

Free online Greek language courses

Career growth opportunities

Resumo da oferta

Next Job Abroad is seeking a Customer Support Specialist based in Greece. This role offers a unique opportunity to live abroad while providing customer support for a global travel brand. Responsibilities include handling customer inquiries via chat and email, following support procedures, and ensuring cases are resolved efficiently. Candidates should be fluent in Portuguese and have good English skills. The position includes full relocation support, a competitive salary with bonuses, and diverse career growth opportunities within an inclusive company culture.

Qualificações

• Fluent Portuguese and good English communication skills required.
• Strong attention to detail is crucial.
• Ability to solve problems and troubleshoot effectively.

Responsabilidades

• Handle tickets by following support procedures and policies.
• Communicate with customers via chat and email.
• Follow workflows for incident management.
• Track cases to ensure timely closure.

Conhecimentos

Fluent Portuguese

Good English communication skills

Attention to detail

Problem-solving ability

Experience in Customer Support

Positive mindset

Descrição da oferta de emprego

Next Job Abroad is seeking a Customer Support Specialist based in Greece. This role offers a unique opportunity to live abroad while providing customer support for a global travel brand. Responsibilities include handling customer inquiries via chat and email, following support procedures, and ensuring cases are resolved efficiently. Candidates should be fluent in Portuguese and have good English skills. The position includes full relocation support, a competitive salary with bonuses, and diverse career growth opportunities within an inclusive company culture.