Global Order-to-Cash Process Expert (SAP S/4HANA)

AstraZeneca; Lisboa; Sur place; EUR 80 000 - 110 000; Plein temps

Résumé du poste

AstraZeneca is seeking an experienced Enterprise Process Expert – Order to Invoice to support the SAP S/4HANA deployment and global template rollout across multiple regions. You will partner with global, regional and local stakeholders to promote fit-to-standard adoption, drive end-to-end order management, fulfilment and billing excellence, and ensure compliant, auditable processes and data governance.

The role encompasses design, validation, testing, data cutover readiness, training, change

Qualifications

• Order-to-Cash expertise: Demonstrable experience in end-to-end Order-to-Cash process design, improvement or transformation.
• SAP experience: Practical knowledge of SAP S/4HANA and fit-to-standard implementation principles.
• Process knowledge: Experience across order management, billing, tax, revenue recognition, credits, debits, claims, returns and customer-service processes.
• Transformation experience: Experience supporting SAP implementation, migration, rollout, deployment or business transformation programmes.
• Deployment lifecycle: Experience with testing, data migration, cutover, go‑live and post-go-live stabilisation.
• Compliance awareness: Understanding of regulatory, financial, tax, audit and control requirements relevant to order and billing processes.
• Global collaboration: Experience working with stakeholders across different regions, operating models and legal entities.

Responsabilités

• Order Management: Assess regional sales-order processes, identify variations and manual activities, and promote opportunities for simplification and standardisation.
• Order Fulfilment: Analyse dependencies across order processing, inventory availability, delivery execution and transportation to support consistent fulfilment processes across regional operating models.
• Billing: Evaluate regional billing requirements against SAP S/4HANA capabilities and work with Finance, Tax and other stakeholders to ensure compliant billing and accurate financial reporting.
• Claims Management: Support consistent and controlled processes for customer claims, disputes, credits and returns.
• Fit-to-Standard Design: Facilitate and participate in fit-to-standard sessions, challenge unnecessary customisation and assess exceptions against regulatory, legislative and critical business needs.
• Deployment and Adoption: Support process validation, system integration testing, user acceptance testing, cutover, go‑live and post-deployment stabilisation activities.
• Business Readiness: Contribute to standard operating procedures, work instructions, training, change management and communications to support successful adoption.
• Stakeholder Collaboration: Coordinate with central Axial, global, regional, local, business and technical teams to resolve process issues and ensure deployment readiness.
• Compliance and Controls: Ensure process designs meet applicable requirements, including GxP, SOX, GAAP, tax, financial control and auditability obligations.
• Data and Reporting: Partner with data teams to define master-data, transactional-data, reporting and performance-measurement requirements.

Connaissances

Process leadership

Stakeholder influence

Problem solving

Change leadership

Collaboration

Governance and compliance

Communication

Description du poste

AstraZeneca is seeking an experienced Enterprise Process Expert – Order to Invoice to support the SAP S/4HANA deployment and global template rollout across multiple regions. You will partner with global, regional and local stakeholders to promote fit-to-standard adoption, drive end-to-end order management, fulfilment and billing excellence, and ensure compliant, auditable processes and data governance.

The role encompasses design, validation, testing, data cutover readiness, training, change