Global Network Quality & AI Automation Lead (Remote)

Holafly; Portugal; Remote; EUR 110,000 - 140,000; Full time

Benefits offered by this job

Remote work

Global scale & impact

Professional learning stipends

Health coverage

Job summary

Holafly is seeking a Network Quality & AI Automation Manager to own the end-to-end performance and reliability of its global mobile network. You will define premium travel connectivity across 200+ destinations and design observability, roaming steering, and remediation strategies.

You will lead cross-functional teams, translate signaling data into priorities, and build AI-powered diagnostics and automated playbooks to prevent degradation before users notice.

Qualifications

• Extensive background in mobile network architecture across MNO/MVNO/MVNE.
• Deep knowledge of EPC/5GC roaming and related protocols (S6a, Diameter).
• Experience with capacity engineering and telemetry analysis tools.
• Hands-on with virtualized core platforms and cloud-native telecoms.
• Strong ability to translate signaling data into priorities and actions.
• Experience applying machine learning or GenAI to telecom contexts.

Responsibilities

• Define and execute the network quality roadmap for 200+ destinations.
• Implement real-time observability for GTP, LTE, and 4G/5G metrics.
• Architect AI-powered telemetry and predictive intelligence for roaming.
• Develop automation and self-healing capabilities; RCA pipelines.
• Audit interconnects with partners to ensure SLAs are met.
• Develop Holafly Network Quality Index (NQI) aligned with KPIs.
• Mentor operations teams toward operational excellence.

Skills

Mobile network arch

Roaming protocol mastery

Automation & tooling

Observability telemetry

GenAI in telecom

Cross-functional leadership

Technical communication

Tools

Wireshark

Prometheus

Grafana

Job description

Holafly is seeking a Network Quality & AI Automation Manager to own the end-to-end performance and reliability of its global mobile network. You will define premium travel connectivity across 200+ destinations and design observability, roaming steering, and remediation strategies.

You will lead cross-functional teams, translate signaling data into priorities, and build AI-powered diagnostics and automated playbooks to prevent degradation before users notice.