Global Network Quality & AI Automation Lead
Holafly
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Job summary
Holafly is seeking a Network Quality & AI Automation Manager to own the end-to-end performance of its global mobile network. You will define observability, automation, and remediation strategies across 200+ destinations to ensure premium connectivity for travelers.
Lead a cross-functional team, drive real-time monitoring, and architect GenAI-powered diagnostics to preempt service degradation, while aligning technical goals with business outcomes and customer experience targets.
Qualifications
- Extensive leadership in mobile core networks and roaming architectures.
- Proven capacity engineering and telemetry analysis experience.
- Strong communication translating signaling data to business goals.
Responsibilities
- Define and execute global network quality roadmap.
- Implement real-time observability for 4G/5G metrics.
- Develop AI-driven telemetry and RCA pipelines.
- Create automation playbooks and mitigations for outages.
- Audit interconnects to meet SLAs across partners.
- Bridge telemetry to customer experience KPIs and business metrics.
- Mentor operations teams toward operational excellence.
Skills
Education
Tools
Job description
Holafly is seeking a Network Quality & AI Automation Manager to own the end-to-end performance of its global mobile network. You will define observability, automation, and remediation strategies across 200+ destinations to ensure premium connectivity for travelers.
Lead a cross-functional team, drive real-time monitoring, and architect GenAI-powered diagnostics to preempt service degradation, while aligning technical goals with business outcomes and customer experience targets.
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