Global Head of Social

Revolut Ltd; Portugal; On-site; EUR 150,000 - 190,000; Full time

Job summary

Revolut Ltd. is seeking a Global Head of Social to own the social media strategy and lead community development across markets. You will plan and execute campaigns on global channels, drive customer acquisition, engagement, and brand awareness, and create local playbooks for priority markets.

You will manage a high-performance global Social Media team, partner with Growth, Communications, Product, and Marketing to inform GTMs, and ensure asset quality aligns with Revolut’s brand guidelines.

Qualifications

• Experience in global social media strategy and hands-on campaign execution.
• Ability to run a global strategy that's locally adapted for community management.
• Gravitas presenting to C-level executives on global social media strategies.
• Proven track record growing followers and driving engagement in competitive markets.
• Expert level in social listening, analytics, and data-driven optimization.
• Experience leading multi-regional teams.

Responsibilities

• Devising and deploying the global social media strategy across central platforms, with accountability for connecting social activity to commercial outcomes.
• Setting KPIs that go beyond industry standards and link directly to commercial impact.
• Building and managing the editorial and content calendar whilst balancing business needs and cultural moments.
• Developing the local strategy and relevant playbooks to deploy new channels in priority markets, including supporting hiring efforts in the market.
• Managing the global Social Media team to govern asset quality for content calendars, ensuring all assets are high quality and adhere to brand guidelines with timely approvals.
• Partnering with Growth, Communications, Product, and Marketing teams to inform and deliver GTMs and 360 integrated campaigns.
• Leading and managing a high-performance creative culture across social media teams.
• Managing stakeholders across senior leadership, gaining trust to support creative initiatives.

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 15,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Marketing at Revolut is all about clarity, creativity, and commercial impact. Our Social Media team turns bold ideas into campaigns that connect with millions. We work across channels and teams to build a brand that earns attention and drives results, shaping how people see, understand, and engage with our products.

We're looking for a Global Head of Social to own the social media strategy for the company as well as lead community development.

You’ll plan and execute campaigns across our global social channels, boosting community management efforts across new and existing customers to drive customer acquisition, engagement, and brand awareness. You’ll also be responsible for devising the local channel playbook to launch in priority markets.

What You'll Be Doing

• Devising and deploying the global social media strategy across central platforms, with accountability for connecting social activity to commercial outcomes
• Setting KPIs that go beyond industry standards and link directly to commercial impact
• Building and managing the editorial and content calendar whilst balancing business needs and cultural moments
• Developing the local strategy and relevant playbooks to deploy new channels in priority markets, including supporting hiring efforts in the market
• Managing the global Social Media team to govern asset quality for content calendars, ensuring all assets are high quality and adhere to brand guidelines with timely approvals
• Partnering with Growth, Communications, Product, and Marketing teams to inform and deliver GTMs and 360 integrated campaigns
• Leading and managing a high-performance creative culture across social media teams
• Managing stakeholders across senior leadership, gaining trust to support creative initiatives

What You'll Need

• Experience in global social media, encompassing both operations and strategy, while remaining hands-on with campaign execution
• The ability to run a global strategy that's hyper-localised to support community management
• Gravitas and experience presenting to C-level executives on global social media strategies
• A proven track record of scaling social media followers across a variety of channels, with a focus on driving engagement and growth in competitive markets
• Expert-level proficiency in social media listening, tracking, and analytics tools to drive data-driven strategies and optimise content performance
• Experience leading and developing high-performing teams across multiple regions

Nice to have

• Experience working on 360 campaigns as part of an omni-channel marketing team

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice