Global BPM & Automation Transformation Lead

Chain IQ; Lisboa; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Chain IQ is seeking a Business Process Management & Automation Manager in Lisbon to shape enterprise process design, governance, and automation across the organisation. You will lead transformation initiatives, define scalable frameworks, and deliver measurable value by optimising processes and enabling AI-enabled solutions.

Join a global team that values ownership, innovation and impact as you drive cross-functional change across business, operations and technology functions.

Qualifications

• Relevant university degree or equivalent professional experience.
• Experience designing and implementing enterprise-wide process architectures or transformation roadmaps.
• Proven experience leading cross-functional process transformation initiatives from assessment to adoption.
• Experience in BPM disciplines: architecture, governance, standardisation, operating model, automation or performance management.
• Ability to establish process ownership models, KPI structures and governance controls.
• Strong stakeholder leadership and communication with senior stakeholders.

Responsabilités

• Design and maintain enterprise process architectures and ownership structures.
• Establish process ownership models, decision rights, controls and KPIs.
• Lead end-to-end process transformation from current to future state.
• Drive standardisation and harmonisation across regions and units.
• Identify opportunities for workflow automation and AI enablement.
• Translate challenges into transformation and automation initiatives.
• Define governance reporting and value-realisation measures.
• Facilitate workshops to align priorities and drive execution.
• Apply data-driven analysis and root-cause problem solving.
• Coach teams in process management and continuous improvement.

Connaissances

Process design

Automation strategy

Governance

Stakeholder management

Description du poste

Chain IQ is seeking a Business Process Management & Automation Manager in Lisbon to shape enterprise process design, governance, and automation across the organisation. You will lead transformation initiatives, define scalable frameworks, and deliver measurable value by optimising processes and enabling AI-enabled solutions.

Join a global team that values ownership, innovation and impact as you drive cross-functional change across business, operations and technology functions.