German-Speaking Customer Support Specialist - Remote Portugal

Concentrix; Braga; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Referral bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix is seeking a Customer Service Representative (German-speaking) for Volkswagen, offering remote work from Portugal. The ideal candidate will handle customer inquiries with professionalism, maintain strong relationships, and possess a high level of German and good English skills. Responsibilities also include updating CRM systems and collaborating with team members. Benefits include competitive salary, performance bonuses, and full paid training, contributing to your career development.

Qualificações

• High level of German and good level of English required.
• 1 year of experience in technical or automotive customer service.
• Passion for automotive topics and skilled in digital tech.

Responsabilidades

• Respond to customer requests via multiple channels and update CRM.
• Build strong customer relationships and promote loyalty.
• Collaborate effectively with team members and management.

Conhecimentos

German (written and oral)

English (B2)

Technical roles experience

Customer service skills

Problem-solving skills

Descrição da oferta de emprego

Concentrix is seeking a Customer Service Representative (German-speaking) for Volkswagen, offering remote work from Portugal. The ideal candidate will handle customer inquiries with professionalism, maintain strong relationships, and possess a high level of German and good English skills. Responsibilities also include updating CRM systems and collaborating with team members. Benefits include competitive salary, performance bonuses, and full paid training, contributing to your career development.