German-Speaking Customer Support — Lisbon On-Site

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 16,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a German-speaking Customer Service Advisor. The role is on-site, full-time, and entry level, offering €1,300 gross per month.

You will handle inquiries via phone, email, and chat, delivering prompt, accurate support while using your German and English language skills. Ideal candidates are fluent in German (C1/C2) and English (B2+), with a customer-focused mindset and basic computer skills.

Qualifications

• Native or fluent German (C1/C2 level)
• Good English communication skills (B2+ level)
• Customer-oriented mindset with strong communication skills
• Basic computer proficiency
• Ability to work on-site in Lisbon, Portugal
• Previous customer service experience is an advantage

Responsibilities

• Serve as the primary point of contact for German-speaking customers across phone, email, and chat
• Resolve inquiries and issues with fast, accurate, and professional responses
• Maintain a helpful and friendly manner to ensure a positive customer experience
• Collaborate with team members to provide consistent service in a busy environment

Skills

German language

English

Customer service

Basic computer literacy

Job description

Cross Border Talents in Lisbon, Portugal is seeking a German-speaking Customer Service Advisor. The role is on-site, full-time, and entry level, offering €1,300 gross per month.

You will handle inquiries via phone, email, and chat, delivering prompt, accurate support while using your German and English language skills. Ideal candidates are fluent in German (C1/C2) and English (B2+), with a customer-focused mindset and basic computer skills.