German-Speaking Customer Support – Lisbon

CallForTalents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Paid training

Career growth opportunities

Resumo da oferta

CallForTalents in Lisbon is seeking a customer support specialist to assist our German-speaking customers and collaborate with English-speaking teams. The role involves handling inquiries by phone, email, and chat, resolving product and order questions, and providing clear, efficient solutions.

You will work on-site in Lisbon with paid training, a competitive salary, private health insurance, and opportunities for career growth in a multicultural environment.

Qualificações

• Fluent German (C2) and strong English (B2) communication.
• Willingness to work rotating shifts, including weekends.
• No prior experience required; entry-level welcome.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Provide product, order, and technical support.
• Escalate complex issues to the appropriate team.
• Maintain CRM records of interactions and solutions.

Conhecimentos

German (C2)

English (B2)

Descrição da oferta de emprego

CallForTalents in Lisbon is seeking a customer support specialist to assist our German-speaking customers and collaborate with English-speaking teams. The role involves handling inquiries by phone, email, and chat, resolving product and order questions, and providing clear, efficient solutions.

You will work on-site in Lisbon with paid training, a competitive salary, private health insurance, and opportunities for career growth in a multicultural environment.