German-Speaking Content Moderator — Onsite Lisbon (Training & Growth)

Besthire; Lisboa; Presencial; EUR 18 000 - 27 000; Tempo integral

Resumo da oferta

Besthire in Lisbon is seeking a German-speaking Content Moderator to join our growing team. You will review user-generated content on our e-commerce platform and assist users with inquiries via phone, email, and chat.

This on-site role includes thorough initial training, ongoing coaching, and a clear path for career progression. English daily use is required; prior customer service experience is a plus but not essential as full training is provided.

Qualificações

• German language proficiency required; comfortable using English daily.
• Prior customer service experience is a plus but not essential; full training provided.

Responsabilidades

• Review user-generated content on our e-commerce platform.
• Answer customer questions by phone, email, and chat; keep accurate records.
• Elevate more complex cases to the appropriate team when needed.

Conhecimentos

German language

Customer service

Communication

Descrição da oferta de emprego

Besthire in Lisbon is seeking a German-speaking Content Moderator to join our growing team. You will review user-generated content on our e-commerce platform and assist users with inquiries via phone, email, and chat.

This on-site role includes thorough initial training, ongoing coaching, and a clear path for career progression. English daily use is required; prior customer service experience is a plus but not essential as full training is provided.