French-Speaking Inside Sales: Renewals & Growth (Hybrid)

Team Viewer; Aveiro; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model

Sales bonus

Salary reviews

Onsite onboarding

Public transport friendly

Job summary

TeamViewer is seeking an Inside Sales Specialist for Porto, operating in a hybrid model to manage French-speaking renewals. You will strengthen customer relationships, drive renewal rates, and identify cross-sell opportunities while collaborating with cross-functional teams.

The role requires 1–2 years in sales or renewals, plus fluency in French and English, and ideally SaaS IT experience. It’s a great chance to contribute to ARR retention and expansion within an international environment.

Qualifications

• University or college degree in Business or Marketing is preferred.
• 1–2 years of experience in sales, customer retention or customer service, ideally with renewals.
• Experience in the IT environment with SaaS knowledge is preferred.
• Strong communication skills, positive attitude and enjoy working in an international team.
• Customer-centric and results-oriented approach, willing to go the extra mile.
• Fluency in French and English is mandatory; additional languages are a plus.

Responsibilities

• Renewals execution to retain or expand ARR.
• Identify opportunity and customer level risk and coordinate mitigation.
• Collaborate cross-functionally to deliver exceptional customer experiences.
• Establish business relationships with TeamViewer customers via phone and email.
• Discover cross- and upsell opportunities with the existing customer base.
• Monitor market and competitor trends and provide relevant feedback.

Skills

French (fluency)

English (fluency)

Sales experience

Customer retention

SaaS knowledge

International team

Education

Business/Marketing degree

Job description

Sales · Porto · Hybrid Inside Sales Specialist – Renewals (French Speaking)

Join us as a Customer Renewal Specialist (French Speaking) and grow our customer base by managing renewals, building strong relationships, and driving expansion through smart cross- and upselling.

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

Are you ambitious, sales-driven and you love building relationships with a diverse range of customers? Then join our Retention Team-EMEA and help growing and retaining our customer base in the French-speaking region by having technical knowledge about our products. Execute the renewal process to ensure ARR is retained or expanded

Identify opportunity and customer level risk and coordinate the mitigation

Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally

Establish business relationships with TeamViewer customers via telephone and email

Discover cross and up-sell opportunities with the existing customer base

Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty

Requirements

University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker

1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals

Ideally experience in the IT environment with SaaS knowledge

Strong communication skills, positive attitude and enjoy working in an international team

Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile

Fluency in

French and English

is mandatory, further languages are a plus

What we offer

• Onsite Onboarding
• in our HQ office for an optimal start
• Great compensation and benefits packages
• including company achievement bonus or sales bonus and regular salary reviews
• Public transport friendly
• offices
• Access to Corporate Benefits platform with many
• discounts
• Regular Team events
• and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid
• work time
• Work From Abroad Program
• allowing up to 40 days of work outside your contracting country
• We celebrate
• diversity

Special terms

• for local gyms

Department Sales Location Porto Remote status Hybrid Employment type Full-time Type of Job Non Student